District Manager, Chicago

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.

The Rowan District Manager of Studios will oversee the operations of Rowan studio locations within their designated region, playing a pivotal role in our continued expansion across the country. This position is responsible for leading and developing Studio Managers, with a strong focus on driving sales, enhancing the Rowan piercing experience, and maintaining Rowan’s high standards for customer service, safety, and operational efficiency. 

 

The District Manager will ensure consistency across all studios by providing comprehensive sales training, coaching, and building high-performing teams that are experts in both product knowledge and piercing. Consistent studio visits are required to maintain a strong presence, align with company objectives, and support growth and profitability. Additionally, the District Manager will drive new and repeat client engagement through local in-store events, community partnerships, and clienteling efforts. This role reports directly to a Regional General Manager. We are looking for an enthusiastic, customer-obsessed District Manager to join our team and oversee our studios in the Chicago Market!