Director of Solution Design - Healthcare Technology Management

Role Overview

The Director of Solution Design - Healthcare Technology Management, plays a critical role in advancing Sodexo’s commercial growth strategy by developing innovative, client-focused solutions that differentiate Sodexo in the marketplace. Reporting to the Vice President, Solution Design, this leader partners closely with Sales, Operations, Commercial Finance, Marketing, and other cross-functional stakeholders to design integrated service solutions across food, environmental services, facilities management, and support services. This role ensures solutions are operationally sound, financially viable, and aligned with client needs and enterprise standards. In addition to leading a team of Solutions Architects, the Director provides strategic guidance on complex pursuits, RFPs, renewals, and targeted growth opportunities within dedicated HTM sub-segment. The ideal candidate brings strong technical expertise, commercial acumen, and leadership capabilities, with the ability to translate client challenges into scalable, differentiated solutions that drive profitable growth.

Incentives

Remote Work

What You'll Do

• Lead Solution Design Strategy: Manage and develop a team of Solutions Architects, setting priorities, performance expectations, and capacity plans to deliver high-quality solution output aligned with segment growth objectives.
• Drive Complex Solution Development: Lead the design of integrated food, facilities, and support service solutions for strategic pursuits, ensuring technical accuracy, operational feasibility, and financial alignment.
• Partner Cross-Functionally: Collaborate with Sales, Operations, Commercial Finance, Marketing, and other stakeholders to create competitive, client-ready proposals and business cases.
• Support Strategic Sales Pursuits: Participate in deal reviews, customer presentations, RFP responses, renewals, and pre-close solution development to strengthen pursuit strategy and win probability.
• Improve Process Excellence: Develop and maintain scalable tools, templates, and methodologies that improve consistency, speed, and quality across the solution design process.
• Provide Strategic Oversight: Serve as the escalation point for solution-related challenges, helping resolve complex design, operational, and pricing decisions across active opportunities.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Solution Design Expertise: Deep knowledge of solution design, operational planning, and service delivery within outsourced services such as food service, facilities management, EVS, or integrated support services.
• Leadership Experience: Proven success leading and developing high-performing technical or solution design teams in complex, matrixed organizations.
• Commercial & Financial Acumen: Strong understanding of pricing strategy, cost drivers, financial modeling, and profitability considerations within large-scale commercial pursuits.
• Project Management Skills: Ability to manage multiple concurrent opportunities, balance shifting priorities, and deliver high-quality work under tight deadlines.
• Executive Communication: Strong presentation and communication skills with the ability to simplify complex technical concepts for senior leaders and client stakeholders.
• Technical & Digital Proficiency: Experience using solution design tools, proposal platforms, estimating systems, and CRM technologies such as Salesforce to support pipeline visibility and governance.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s Degree or equivalent experience

Minimum Management Experience: 5+ years

Minimum Functional Experience: 8+ years