Global Product Support (GPS)

Key Responsibilities

• Support FOAK on new product at on-site and technical training of account teams

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent. Contribute to the FMECA process.

• Develop new procedures and Best Known Methods (BKMs) to service new products.

• Participate in Engineering Design Reviews

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues

• Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed

• Drive resolution of key issues with Engineering. Own beta site test plans and reporting

• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.

• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

• Support new product final test for MFG

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Travel

• Yes, 10-20% of the Time

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

7 - 10 Years

### Work Experience:

## Additional Information

###

### Shift:

10-Day 8-Hr (United States of America)

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### Travel:

###

### Relocation Eligible:

No

### Referral Payment Plan:

Employee Referral (Standard)

Salary Range:

$147,000.00 - $202,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.