- Salary
- $38 – $40/hr
- Location
- Timonium, Maryland, US
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Engineering
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Master
- Source
- BetterTeam
Description
Position Overview:
- Competitive pay based on experience and qualifications.
- $5,000 Sign-On Bonus.
- Paid up front upon hire.
- Subject to repayment if employment ends before completing one year of employment.
- Support installation teams with technical troubleshooting and field guidance.
- Coordinate materials, equipment, and job readiness for installation projects.
- Assist with scheduling and workflow coordination to keep projects on track.
- Communicate with the Branch Manager regarding project progress, field challenges, and staffing needs.
- Conduct job site visits to ensure quality workmanship and adherence to company standards.
- Work collaboratively with installation technicians to improve efficiency and project execution.
- Help resolve installation issues in real time to minimize delays and callbacks.
- Maintain communication between office staff, field teams, and management.
- Diagnose and repair advanced residential HVAC systems including ductless, heat pump, and conventional systems.
- Perform complex troubleshooting and resolve escalated technical service issues.
- Deliver exceptional customer service during in-home visits.
- Minimum 5+ years of residential HVAC service experience.
- Strong diagnostic and troubleshooting abilities.
- Experience with residential installation projects and field coordination preferred.
- EPA Certification required.
- Valid driver’s license with clean driving record.
- Strong leadership, communication, and organizational skills.
- Ability to work independently while supporting a team environment.
- Knowledge of ductless systems, heat pumps, and modern HVAC technologies preferred.
- Ability to lift equipment and work in residential field environments.
- 401(k) retirement plan.
- Majority of employee health insurance premiums covered.
- Partial dependent health insurance coverage.
- Partial disability insurance offerings.
- 13 days of Paid Time Off (PTO).
- 8 paid holidays.