Job Description

To proactively manage and optimise a defined portfolio of Wealth Clients by identifying and addressing their financial needs through tailored solutions. The role focuses on deepening client relationships, ensuring profitability, and maintaining long-term client retention. This is achieved through consistent engagement, effective use of financial tools and insights, and collaboration with internal specialists to deliver a seamless and value-adding client experience.

Hello Future Private Banker Analyst – Premium

Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Deliver exceptional client support while maintaining a customer-centric approach across the Platinum, Private Clients and Private Wealth segments?

• Support Premium Private Bankers in managing and growing client portfolios through efficient operational, administrative and client servicing activities?

• Manage client requests, queries and follow-ups efficiently while ensuring exceptional turnaround times and service delivery?

• Prepare accurate client documentation, portfolio information and reports to support informed business and client decisions?

• Coordinate lending, securities, account maintenance and other banking processes while ensuring compliance with governance and operational requirements?

• Identify opportunities to enhance the client experience, deepen customer relationships and support portfolio growth across the Premium business?

• Understand client needs and proactively support banking, lending and investment solution opportunities to strengthen FNB as the client's primary banking partner?

• Apply sound knowledge of banking processes, compliance, risk and operational requirements while maintaining high service standards?

• Demonstrate strong planning, organisational and prioritisation skills while supporting multiple Relationship Managers and managing competing priorities in a dynamic environment?

• Build and maintain strong relationships with clients, Private Bankers, branch teams and internal stakeholders to ensure seamless end-to-end client servicing?

• Work independently, communicate professionally and take ownership of delivering operational excellence while contributing to the continued success of the Premium business?

You will be an ideal candidate if you:

• Have a Grade 12 certificate (25 points minimum). An appropriate Business Qualification, Commerce Degree or Banking-related qualification will be an added advantage.

• Have 2 to 4 years' experience in a client-facing or banking support environment, preferably within Private Banking, Relationship Banking, Business Banking or Wealth Management.

• Possess sound knowledge of banking products, operational processes, compliance, risk management and customer servicing principles.

• Demonstrate strong administrative, organisational and coordination skills with excellent attention to detail.

• Have experience supporting Relationship Managers and servicing affluent or high-value clients within a fast-paced banking environment.

• Possess strong interpersonal, communication and stakeholder management skills, with the ability to build trusted relationships with clients and colleagues.

• Be proficient in Microsoft Office and banking systems, with the ability to manage multiple priorities while consistently delivering high-quality service.

• Demonstrate a passion for delivering exceptional customer experiences while contributing to the growth and success of the Premium business.

You will have access to:

• Networking and Collaboration Opportunities

• Challenging Work Environment

• Opportunities for Innovation

• Comprehensive Support

• Continuous Learning and Development

We can be a match if you are:

• Always doing the right thing – Fight for ethical conduct and transparency, both inside

            and outside

• Curious – Believe in insight, creativity, and its power to unlock value.

• Deeply Invested – Take initiative and be a leader in your own right.

• Valuing differences – Be inclusive, gracious, decent, and humble

• Building Trust not Territory – Create a culture of sharing

• Courageous – We have built a culture of bravery by speaking our minds and   

encouraging others to do the same.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

• Location: FNB Premium Support – Swakopmund - Premium
• Closing Date: 21July 2026
• 6-Day work week

#post

#FNB

#LI-MS1

*All applications must be done via the Group’s application portal.  To access the portal click on the link below.

https://www.firstrandjobs.mobi/

https://firstrand.wd3.myworkdayjobs.com/FRB

All appointments will be made in line with FirstRand Groups s Employment Equity Plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

22/07/26