Key Account Manager Consumer

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Key Account Manager Consumer

Location: Warsaw, Poland

Job Description:
As a Key Account Manager for Consumer, you will be responsible for developing and managing long-term relationships with key customers, while identifying and securing new business opportunities across your assigned territory. This role focuses on delivering annual sales objectives, expanding distribution, and strengthening the market position of Galderma’s consumer brands.

You will work closely with pharmacy chains, wholesalers, and other strategic partners to implement effective sales and marketing plans, optimize customer performance, and support sustainable business growth. This is a highly commercial role requiring strong account management, negotiation, and market development capabilities.

Key Responsibilities:

• Identify, target, and segment key customers, including wholesalers and pharmacy chains, and maintain an up-to-date customer database
• Build and manage strong, long-term relationships with existing customers through regular business reviews and field visits
• Acquire new customers and develop strategic partnerships to drive sales growth and expand market presence
• Define and deliver sales targets within the assigned territory, in line with annual brand and business objectives
• Analyze customer potential, market trends, and competitive dynamics to develop and implement effective sales and marketing strategies
• Lead all commercial aspects of the sales process, including pricing negotiations, contract preparation, and ensuring successful order execution
• Prepare and manage account plans, including pricing strategy, promotional activities, marketing actions, and budget proposals

Skills & Qualifications:

• Higher education in business, marketing, pharmacy, or a related field
• Minimum 3 years of sales experience in the pharmaceutical industry, key account management, or B2B environment
• At least 3 years of experience working with pharmacy chains is essential
• Strong commercial acumen with proven negotiation and relationship management skills
• Results-driven mindset with the ability to identify opportunities and turn them into business growth
• Strong presentation, communication, and stakeholder management skills
• Proficiency in Microsoft Office, especially Excel
• Polish language proficiency is required, with advanced English skills.

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps:

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager 
• The final step is a panel conversation with the extended team

Our people make a difference
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

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