- Location
- TG - HQ - Dallas Office, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Administration
- Visa
- Not sponsored
- Source
- Workday
Description
ABOUT TOPGOLF
Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.
With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.
WHAT WE'RE SEEKING
Topgolf is seeking a Receptionist & Office Coordinator to serve as the first point of contact and ambassador for our Dallas Office. This role welcomes visitors, keeps day-to-day office operations running smoothly, and helps plan the events that bring Topgolf's culture to life. The right person delivers exceptional guest service, stays organized under shifting priorities, and takes initiative without needing much direction. This is a highly visible role with a clear path into other functions based on your interests.
WHAT YOU WILL DO
Front Desk & Visitor Experience
Welcome all guests: greet internal and external visitors in a friendly, professional manner that reflects Topgolf's Core Values
Serve as an ambassador: act as the go-to information resource for the Dallas Office
Manage security badges: handle badge issuance and access requests for employees and guests
Office Operations & Administration
Own the mailroom: open and distribute incoming mail and packages
Liaise with building management: serve as the point of contact for building management and office operations issues
Maintain office inventory: order office supplies and business cards, and manage additional requests submitted through ServiceNow
Support multiple departments: handle a variety of administrative tasks on request across teams in the Dallas Office
Culture & Events
Help plan office events: support events designed to cultivate the Topgolf culture and bring our Core Values to life
CORE COMPETENCIES FOR SUCCESS
Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Adjusts communication content and style to the audience and a diverse set of stakeholders.
Practices active and attentive listening skills to verify understanding.
Ensures Accountability
Holding self and others accountable to meet commitments.
Monitors metrics and milestones to chart progress against expectations and accountabilities.
Designs feedback processes into the work.
Plans & Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Highly organized and planful with time management.
Effectively handles multiple priorities and works independently in a fast-growth organization.
Manages Ambiguity
Operating effectively, even when things are not certain or the way forward is not clear.
Embraces ambiguity and change, adapting to keep the office running smoothly.
Displays reliable, punctual attendance and follow-through.
QUALIFICATIONS
A strong desire to take initiative and demonstrate the Topgolf Core Values
Exceptional customer service skills and a positive attitude
Proficient in computer software, including MS Office (Outlook, Word, Excel, and PowerPoint)
Ability to communicate in a clear and concise manner, both orally and in writing
Strong analytical and problem-solving skills
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
