Administrative Assistant I- Pediatric Hematology/Oncology Outpatient Clinic Scheduler

Job Description Summary

The Outpatient Cancer and Blood Disorders Administrative Assistant serves as initial contact for patients, families and referring providers to connect with pediatric hematology and oncology outpatient services. This role is instrumental in facilitating timely, multidisciplinary care and obtaining records needed for a meaningful new patient experience. The clinic administrative assistant works closely with the multidisciplinary teams to provide optimal service and patient experience outcomes.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000458 CHS - Hematology - Oncology - Childrens (SJCH)

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Work Shift

Job Description

The Outpatient Cancer and Blood Disorders Administrative Assistant reports to the Outpatient Clinic Manager. Under direct supervision, the administrative assistant offers individualized assistance to patients and caregivers to assist in overcoming healthcare system barriers and is the primary contact for all clinic scheduling needs. This role promotes informed decision making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during treatment planning for patients and caregivers.

Additional Job Description

• High school degree or equivalent.
• Minimum of 1 year of relevant work experience in healthcare.
• Experience in referral management, oncology navigation or patient access is preferred.

In addition, the applicant must have considerable knowledge of complex medical terminology, strong interpersonal skills, ability to establish and maintain collaborative relationships both internally and externally, strong organizational skills, ability to rapidly prioritize/reprioritize, strong verbal and written communication skills, ability to work autonomously and in teams, critical-thinking skills, and ability to multi-task.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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