Regional Manager - Northern California

Regional Manager - Northern California

Pay Range: $83,000 - $90,000 depending on experience

Location: Remote - must live in Northern California. This position will oversee areas in Fremont, San Ramon, and Portola Valley, Fairfield, and the Sacramento area

AlphaBEST: Where Every Moment Sparks Adventure!

AlphaBEST is a national leader in Expanded Learning programs, dedicated to creating safe, engaging, and enriching environments where students thrive beyond the school day. In California, we've built strong partnerships and dynamic programming across multiple districts-and we're continuing to grow.

We are seeking a seasoned, strategic leader to serve as our Regional Manager for Northern California, overseeing all operations across 14 and expanding school districts. This is a high-impact leadership role for someone who brings deep knowledge of California's Expanded Learning field, excels in managing teams, and thrives in cultivating strong district relationships.

Location

This is a remote position based in the Sacramento area, with frequent travel to partner districts in the East Bay and San Jose area.

Financial Accountability

• Develops, recommends, and implements regional policies and procedures to maximize revenue from existing sites.
• Routinely analyzes profit/loss data to ensure that each school site is meeting its productivity and financial goals.
• Owns overall P&L for the designated region and promotes revenue, profitability, and growth of the business.
• Proactively manages controllable expenses and staffing needs to improve regional profitability and quality.

Operations/Quality Control

• Serves as a skilled business leader, influencing and guiding AlphaBEST staff to successfully operate their locations and sites.
• Drives success across the assigned region by assessing critical performance measures such as: customer enrollment, retention, productivity, quality, and brand awareness.
• Consistently educates oneself on the standard operating procedures of AlphaBEST as well as state childcare licensing regulations to ensure compliance at assigned sites.
• Evaluates enrollment trends for each center within the region and shares data with the Regional Director for idea collaboration to increase enrollment numbers.
• Builds and maintains positive relationships by creating an environment of trust and rapport with all AlphaBEST team members.
• Actively seeks out resources to minimize and resolve problems. Escalates issues appropriately.
• Proactively addresses concerns, considering the views and opinions of both internal and external customers
• Consistently works to improve the overall performance for the assigned region.

Team/Talent Management:

• Demonstrates competence in communicating and training on new initiatives, while creating excitement and engagement.
• Develops and maintains a high-performance team, regularly evaluating the performance of Area Managers against policies and objectives.
• Conducts appropriate annual and semiannual performance evaluations of Area Managers.
• Develops and coaches Area Managers in the areas of performance management, change management, and supports staff development in building a creative, innovative, teamwork-oriented culture.
• Builds and reinforces a culture where site staff is personally accountable and demonstrates pride in their work.
• Recruits, hires, trains, and supervises Area Managers in assigned region.
• Promotes leadership skills and assures that Area Managers have access to training and developmental opportunities.
• Maintains effective communication with all stakeholders (contractor, parents, and staff), with a specific emphasis on Area Managers, and assists with decision-making as needed.
• Holds Area Managers and regional office staff accountable through regular communication, feedback, and guidance.
• Develops common direction for the regional team. Sets priorities and makes the team agenda and strategy clear to all staff members.
• Develops and motivates Site Directors and the District Team to be effective by leveraging their strengths and abilities.
• Articulates clear standards and expectations, asks questions and actively listens, and gives timely and effective feedback.
• Invites and engages in productive dialogue, using a variety of communication and leadership skills to develop talent.
• Holds individuals and teams accountable to performance expectations, rewarding and recognizing results and behavior appropriately.
• Provides development opportunities, proactively manages retention risks, and manages associated change.

BUSINESS DEVELOPMENT:

• Energetically participates in community engagement functions representing AlphaBEST to promote our quality of programs, share our student success stories, and embody our core values to the communities we serve.
• Executes all aspects of the AlphaBEST sales process in order to continually build enrollment by accepting responsibility for goals to ensure successful business operations on a daily basis.
• Earns and maintains consistent customer satisfaction, maximizing enrollment potential and minimizing student withdrawals.
• Ensures that all staff are educated and capable of planning and implementing a superior early childhood program.
• Establishes and cultivates positive relationships with Early Childhood Education Leaders, state licensing authorities, and community contacts.
• Ensures staffing levels are aligned with enrollment and drives a consistent focus on quality and educational excellence.