Inside / Outside Sales

We are seeking an energetic and results-driven Inside/Outside Sales Representative to join our local Batteries Plus franchise team. In this primarily on-site role, you will be a driving force behind both our local commercial sales growth and our retail storefront success. You will spend your time consulting with walk-in commercial customers and prospects as well as current commercial customers via phone, email, and CRM to prospect, pitch, and secure recurring accounts with local businesses (B2B). You will also assist retail customers (B2C) in finding precise power and lighting solutions,

 

If you are a tech-savvy, proactive communicator who enjoys a fast-paced environment where no two days are the same, this is the perfect opportunity to grow your sales career with a trusted national brand.

Duties and Responsibilities

• B2B Account Acquisition & Growth: Proactively identify and cold-call local businesses (e.g., property management companies, schools, contractors, fire departments, and auto repair shops) to open commercial business accounts.
• B2C Customer Consultation: Greet walk-in retail customers, diagnose their specific battery or lighting needs, and cross-sell premium solutions, device repairs, or accessory items.
• Product Expertise: Develop a deep understanding of our vast inventory, including automotive batteries, specialty industrial batteries, energy-efficient LED lighting systems, and custom battery packs.
• Lead & Pipeline Management: Manage marketing leads and inbound commercial inquiries, preparing accurate business-tier quotes and volume pricing structures.
• Customer Research: Use online research tools, including AI, to develop commercial customer profiles to assist in sales and credit decisions.
• Vendor Research: Use available resources to identify economically viable sources of tailored product solutions for specific commercial customer needs.
• On-Site Operations & Technical Service: Assist with essential on-site services such as testing batteries, performing minor device repairs (like phone screens or key fobs), and executing product demonstrations for business clients.
• CRM Data Management: Maintain organized records of commercial prospects, follow-up schedules, and customer interactions within the store's point-of-sale (POS) and CRM software.

Requirements and Qualifications

• Experience: 1–3 years of experience in retail sales, inside sales, outbound customer service, or a mix of B2B and B2C sales environments.
• Communication Skills: Excellent interpersonal and telephone communication skills; confident in pitching to a business owner on the phone or a retail consumer at the counter.
• Technical & Mechanical Aptitude: Comfortable learning technical product specifications (voltage, lumens, battery chemistry) and willing to be trained on basic device/battery diagnostic tools and phone repair.
• Work Style: High energy, organized, and capable of seamlessly pivoting between desk-based outbound sales calls and serving customers on the sales floor.
• Availability: Must be able to work fully on-site at our franchise location, with flexible availability to accommodate standard store operating hours (including occasional weekends).

What We Offer (Benefits)

• Compensation: Competitive base hourly wage/salary plus a performance-based bonus tied to B2B account growth.
• Training & Certification: Comprehensive paid training program covering specialized battery/lighting knowledge and certified device repair.
• Store Discount: Generous employee discounts on all batteries, lighting fixtures, tech accessories, and repair services.
• Growth: Opportunity to learn small business operations firsthand within an established franchise system, with clear paths to leadership or external commercial sales roles.