Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

 Xylem | ‘zilem 1) the tissue in plants that brings water upward from the roots 2) a leading global water technology company  

 We’re Hiring for a Level 2 Field Technician!  

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!  

THE ROLE: The Level 2  Field Technician will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites.  Product specific training will be provided.  Will interact with customers.  

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.  

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily after sufficient training provided.  

•  Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps 

• Troubleshooting of electrical control panels 

• General understanding of schematics and wiring diagrams 

• Perform start-ups and train customers on the equipment 

• Preventative maintenance and emergency call-outs  

• Operating and maintaining a service truck with crane and out-riggers 

• Operating industrial equipment in a shop environment such as forklift, overhead cranes, etc. 

• Working with various company provided hand and power tools 

• Accurate record keeping inside Xylem’s work order management system 

• Create and maintain a safe and organized working environment and culture within the organization and following protocols at customer locations 

• Take care of company property  

• Demonstrates high impact culture through innovation, accountability and empowerment  

• Must be able to function in a team environment  

• Work independently  

Travel Requirements:  

• Daily local travel required 

• Up to 50% overnight stays, depending on location  

Prehire requirements to operate company vehicle (provided by Xylem or candidate): 

• Driver Application for Employment  

• Motor Vehicle Report (MVR)  

• Driver Disclosure and Release  

• Employee Applicant Drug and Alcohol Statement  

• FMCSA Certificate of Awareness  

• Driver Certificate of Violations  

• Driver Statement of On Duty Hours – if applicable 

• Road Test  

• Copy of Driver’s License  

• Copy of Medical Certificate  

QUALIFICATIONS:  

Education Requirements  

• HS diploma or equivalent  

Experience Requirements:  

• 2-5 years of technical work experience  

Skill Requirements:  

• Electrically and mechanically proficient  

• Demonstrates critical thinking and troubleshooting ability  

• Comprehend technical information and communicate it clearly  

• Experience with Microsoft Office and smart devices  

DAY IN THE LIFE:  

In this role, the working environment is frequently outdoors at customer locations or in an industrial shop setting where use of PPE is required.  May also include exposure to various environmental factors, hazardous materials, including sewage, and loud noises.  The physical demands may include but not limited to driving, standing, possible exposure to heights and lifting up to 50 lbs,  In addition, this role may require overtime and travel.  

SALARY: 

The estimated salary range for this position is $30.23 to $36.44. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, retirement savings with company contribution, paid time off, paid parental leave and tuition reimbursement.  

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.  

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.  

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.  

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.