Security Officer - Front Desk

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk in CHICAGO, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare setting, you will welcome patients, visitors, and staff while supporting a secure, professional environment. You will manage access-related activities, respond to inquiries, communicate clearly with team members, and provide outstanding customer service. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $24.30 / Hour

Job Schedule:

This is a full-time position. You can expect to work a minimum of 30 hours per week. The schedule for this position has not been assigned yet. If you are selected to move forward, your schedule will be determined as you progress through the hiring, onboarding, and training process. Your manager will work with you to assign a schedule based on business needs before your start date.

What You'll Do:

• Provide exceptional customer service to patients, visitors, staff, and vendors while carrying out security-related procedures, site-specific policies, and emergency response activities.
• Serve as a professional front-desk presence by greeting and directing visitors, providing facility information, and supporting visitor management processes.
• Monitor access points and visitor activity, verify credentials as required, and report unusual activity or policy concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established healthcare location protocols.
• Maintain accurate logs, records, and incident documentation while communicating clearly with Allied Universal leadership and client representatives.

Minimum Requirements:

• Be able to meet hospital vaccination requirements.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1693187