Manager Customer Development - Kroger & Harris Teeter - Cincinnati, OH

Management Level:

P4

Work Shift:

1ST SHIFT (United States of America)

Summary

The selected candidate must be located in Cincinnati, OH and be local to Kroger.

 

This position is responsible for selling Frozen Prepared Poultry and Frozen Raw Poultry products to Kroger and Harris Teeter, with a focus on growing market share and maintaining strong relationships within these established accounts. The role partners closely with key stakeholders across the frozen grocery network to deliver volume and profitability goals while upholding Tyson’s high standards for product quality and customer service.

This position is highly focused on analytics and execution, including forecasting and demand planning, evaluating promotional performance, and translating data into actionable strategies. The role also manages day-to-day customer interactions and contributes to overall account performance.

Key Responsibilities

• Support product pricing and promotional programs aligned with customer strategy, market conditions, and profitability targets
• Lead forecasting and demand planning efforts
• Track performance against key metrics and business goals
• Provide data-driven recommendations to improve business results
• Support broker management by partnering with Empire and Acosta to ensure strong retail execution, clear communication of priorities, and alignment on performance expectations
• Collaborate with internal teams including Marketing, Insights, Revenue Management, Supply Chain, and Retail Execution to achieve AOP sales and profitability goals

Requirements

Education

• Bachelor’s degree required; broad knowledge in a general professional or technical field normally acquired through four years of college.

 

Experience

• 5+ years of professional experience required.
• Experience working with Kroger required
• 1–3 years of sales or customer-facing experience preferred.

Computer Skills

• Basic computer skills required.

Communication Skills

• Excellent verbal and written communication skills required.

Special Skills

• Strong analytical skillset required, including forecasting, data analysis, and performance tracking
• Project management and strategic planning experience preferred

 

Travel

• Approximately 6-8 trips per year

Internal Management & Management Support Applicants:

Automatic notification to your current manager will be initiated upon selection for interview. This applies to all current P or M level candidates.

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible:

Yes

Referral Payout Eligible:

Yes

For Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.