Director Seller Experience Design & Deployment

Director Seller Experience Design & Deployment

Description -

Description

Manages a team responsible for the strategy, governance, implementation, and continuous improvement of seller-facing capabilities, programs, and experiences.  Responsible for value realization, maximization of capabilities, and ensuring consistent selling motion is established and maintained across tools, processes, and GTM.  Leading  seller experience initiatives like Digital Selling, Proposal Management, Strategic Planning, Executive Programs, and more.  Maintains a tight connection with Marketing, designing and implementing Account Based Experience initiatives. 

Partners with executive stakeholders across Sales, Global Revenue Operations, Transformation & Architecture, Enablement, Product Management, Marketing, and Markets to ensure seller-facing initiatives are aligned to business priorities and delivered through integrated, cohesive experience. Serves as a key leader in translating business strategy into scalable solutions, deployment plans, and measurable business outcomes.

Responsibilities

Strategy & Experience Design

• Develops and executes the Seller Experience strategy and multi-year roadmap aligned with business and sales transformation objectives.
• Leads end-to-end experience across seller personas, journeys, tools, programs, and processes.
• Ensures seller-facing investments are prioritized based on business value, user needs, and strategic outcomes.
• Partners with leadership teams to identify opportunities to enhance seller productivity and experience.

Governance & Prioritization

• Establishes governance models, intake processes, prioritization frameworks, and decision forums for seller-facing initiatives.
• Defines operating principles and accountability models across multiple stakeholder groups.
• Resolves cross-functional dependencies and escalates strategic decisions as appropriate.

Deployment, Adoption & Change Leadership

• Leads deployment planning, adoption strategies, communications, readiness activities, and sustainment efforts for strategic initiatives.
• Creates scalable approaches for market engagement, pilot programs, user feedback, and continuous improvement.
• Ensures successful transition from transformation programs to operational ownership and sustained business value realization.

Portfolio & Program Leadership

• Directs a portfolio of seller experience initiatives, products, capabilities, and transformation programs.
• Oversees business ownership of seller-facing solutions and drives alignment across multiple programs and workstreams.
• Leads executive reviews, portfolio reporting, risk mitigation, and business case development.

Insights, Measurement & Continuous Improvement

• Delivers against program metrics and performance frameworks to measure adoption, experience, process quality, operational effectiveness, and business outcomes.
• Utilizes qualitative and quantitative feedback to inform investment decisions and roadmap adjustments.
• Drives data-based recommendations to improve seller engagement and experience outcomes.
• Monitors organizational goals and ensures accountability for value realization.

Organizational Leadership

• Leads and develops a global team of product business owners, deployment leaders, portfolio managers, governance specialists, and seller engagement professionals.
• Builds organizational business strategy, succession plans, and scalable operating models.
• Fosters a collaborative, customer-centric, and results-oriented culture.
• Drives alignment across geographically dispersed teams and stakeholders.

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Marketing, Sales, Organizational Development, Engineering, or related discipline, or equivalent work experience.
• Typically 10+ years of experience in Sales Operations, Seller Experience, Business Transformation, Product Management, Customer Experience, Enablement, Program Management, or related areas.
• Typically 5+ years of people leadership experience managing global teams and complex cross-functional programs.
• Experience leading large-scale business transformation, organizational change, and deployment initiatives.

Knowledge & Skills

• Seller Experience Strategy
• Sales Operations
• Business Transformation
• Organizational Change Management
• Account Based Marketing
• Experience Design
• Product Business Ownership
• Portfolio Management
• Program Management
• Governance & Prioritization
• Executive Stakeholder Management
• Business Process Improvement
• Market Deployment
• Customer and User-Centered Design
• Data Analytics and KPI Management
• Strategic Planning
• Executive Communication
• Cross-Functional Leadership
• Agile Delivery Methodologies
• Continuous Improvement

The pay range for this role is $166,050 to $265,700 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Impact & Scope

Exercises significant independent judgment in developing strategy, operational frameworks, and deployment approaches that influence the effectiveness of global seller organizations. Responsible for balancing long-term strategic objectives with near-term business requirements and deployment commitments.

Contributes to business transformation initiatives that span multiple organizations, business units, geographies, and executive stakeholders. Accountable for driving adoption, experience outcomes, and value realization across a broad portfolio of seller-facing capabilities and programs.

 

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"