Director of Operations

Director of Operations (DOO) provides leadership and direction for Florence Electricity Department’s (FED) electric operations. The DOO manages daily electric operations and ensures dependable electric services for the community. The DOO ensures compliance with regulatory standards, promotes safety and reliability, manages budgets, and initiates innovation to improve efficiency and service delivery.   

1. Lead and direct FED’s electric operations.
2. Confirm that operational policies, standards, and procedures meet safety, compliance, reliability, and cost-effective requirements. 
3. Enforce employee compliance with all safety rules, regulations, policies, and procedures.
4. Encourage workplace development, employee engagement, and succession planning.
5. Promote a culture of safety, collaboration, professionalism, accountability, innovation, and customer service.
6. Apply performance metrics to evaluate effectiveness and support continuous improvement. 
7. Provide professional development opportunities and encourage staff engagement.  
8. Promote and maintain a productive and supportive work environment.
9. Monitor industry trends, legal requirements, and emerging technologies to improve efficiency.
10. Oversee vendor and contractor negotiations.
11. Manage departmental budgets, monitor expenditures, and identify effectiveness.
12. Research, develop, and implement procedures and best practices.
13. Develop strong relationships with City leaders, community stakeholders, and regulatory agencies.
14. Collaborate with FED leadership on strategic planning, capital projects, and long-term initiatives.
15. Report operational performance and influencing factors to the FED Manager.
16. Direct/lead operations-related special projects and perform other duties as assigned.
17. Participate in the department’s engineering on-call rotation.

1. Bachelor’s Degree in Electrical Engineering (required).
2. State of Alabama Professional Engineering License (required).
3. Minimum of ten (10) years of progressive, responsible operational leadership experience in electric utility (required).
4. Minimum of five (5) years of supervisory experience.
5. TVPPA Power Distribution Engineer (PDE) certification (required).
6. TVPPA Certified Power Executive Program Certification; or obtain within 5 years of hire date.
7. TVPPA Advanced Certified Power Executive; or obtain within 5 years of hire date.
8. Experience, knowledge, and proficiency in utility technology and operational systems, Milsoft Utility Solutions software, and Microsoft Office Suite or related software (all required).  
9. Excellent written/verbal communication, networking, and team-building skills (required).
10. Valid driver’s license.

1. Must adhere to all FED policies, procedures/practices, and safety standards.
2. Must portray professionalism, accountability, and respect in all interactions.
3. Must be able to perform all job duties safely without risk to self, others, or the public.
4. Must have the ability to develop and execute strategic plans, manage budgets, and align with the department’s and City’s organizational goals.
5. Must have strong and effective organizational, multitasking, and communication skills, with the ability to pay attention to detail and follow instructions.
6. Must participate in required safety training and meetings.
7. Must be consistent with attendance and punctuality.
8. Must be able to work in varied environments (indoors/outdoors), such as noise, fumes, machinery, dust/dirt.
9. Required to work in adverse weather conditions (hot/cold, rainy, windy, etc.).

Supervision:
This position oversees, manages, and provides leadership in the Operations Division in the Florence Electricity Department, which includes Overhead, Underground, Trees, Dispatch, and AMI. This position reports directly to the Manager, Florence Electricity Department.

Physical Demands (With or Without Accommodations):

1. Regularly lift and/or move up to 25 pounds, occasionally up to 50 pounds.
2. Sit and stand for extended periods of time, including desk work.
3. Work in adverse weather conditions.

Equipment/Tools Used:
Basic office equipment, computer, laptop, tablet

Additional Note:
The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the Department’s business needs and will be assigned by the Manager. All employees in pursuit of their job duties should demonstrate the behaviors of the FED Mission and Vision.

For similar job postings, applications may be used for up to ninety (90) days.

The City of Florence, Alabama, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.