M365 Modern Workplace Implementations Engineer

M365 Modern Workplace Implementations Engineer

Role Overview

We are hiring an M365 Modern Workplace Implementations Engineer to join our delivery team. You will design and implement Microsoft 365 modern workplace solutions for new and existing customers, working across tenant migrations, security hardening, collaboration tooling, endpoint integration and cloud identity. The role focuses on technically delivering projects to our managed service standard and ensuring a smooth transition to managed environments.

Key Responsibilities

• Lead and deliver Microsoft 365 implementations and workplace modernisation projects.

• Plan and execute tenant-to-tenant migrations, tenant consolidations and hybrid migration strategies.

• Design and implement Azure AD, Microsoft Entra, Intune and conditional access policies.

• Deploy and configure Microsoft 365 services such as Exchange Online, SharePoint Online, OneDrive, Teams and Microsoft 365 Groups.

• Implement security configurations and hardening aligned with best practice and client requirements (MFA, DLP, eDiscovery, retention policies).

• Integrate endpoint management (Intune) and modern device provisioning (Autopilot).

• Produce technical designs, run books and migration plans; perform testing and validation.

• Provide handover documentation and knowledge transfer to support and operations teams.

• Work with pre-sales and account teams to scope projects, estimate effort and provide technical input.

• Troubleshoot and resolve deployment issues during and after cutover; escalate and coordinate where required.

• Keep up to date with Microsoft 365 roadmap and new features, making recommendations for adoption.

Required Experience & Skills

• Proven experience implementing Microsoft 365 Modern Workplace solutions in enterprise and SMB environments.

• Hands-on experience with Exchange Online, SharePoint Online, OneDrive, Teams and Microsoft 365 administration.

• Strong experience with Azure AD/Entra, Intune, Autopilot and conditional access.

• Practical experience of tenant-to-tenant and on-premises to cloud migrations.

• Understanding of Microsoft 365 security features (MFA, DLP, Information Protection, eDiscovery).

• Ability to produce clear technical designs, migration runbooks and project documentation.

• Strong troubleshooting skills and experience resolving migration or service configuration issues.

• Excellent communication skills with ability to liaise with technical teams, project stakeholders and customers.

• Experience working in or with Managed Service Provider (MSP) environments is desirable.

Qualifications

• Relevant Microsoft certifications are desirable (for example: Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Azure/Entra related certifications) but not mandatory if equivalent experience can be demonstrated.

What We Offer

• Salary: £50,000 - £60,000 GBP

• Opportunity to work with an award-winning MSP on a wide range of Microsoft 365 projects.

• Exposure to Cloud, Cyber Security and Data Management services as part of integrated delivery teams.

• A collaborative environment where technical input is valued and professional development is supported.

Location & Working Pattern

• Birmingham based | Hybrid working.

• Role will involve project-based work; some remote and on-site customer delivery may be required.

How to Apply Please submit your CV and a short cover note outlining your most relevant Microsoft 365 delivery experience and recent projects. Candidates demonstrating direct migration and Intune/Autopilot implementations will be prioritised.