Fixed Term Contract (6 months) - Full-Time Client Advisor - Wardour Street London
AMI PARIS
·2 weeks ago
- Location
- London, Greater London, United Kingdom
- Workplace
- Onsite
- Type
- Full-time, Contract
- Department
- Retail
- Seniority
- Mid
- Experience
- 2+ years
- Source
- Recruitee
Description
AMI is looking for a Client Advisor on a fixed-term contract to join our Wardour boutiques during 6 months.
As a true ambassador of the Maison, you will contribute to delivering a warm, authentic and high-standard client experience. You will play an active role in driving sales, building client loyalty and bringing the AMI universe to life in the boutique.
YOUR RESPONSIBILITIES
CLIENT RELATIONS & SALES DEVELOPMENT
Welcome and assist a local and international clientele, embodying the Maison’s standards of service and hospitality.
Identify each client’s expectations, needs and preferences in order to build a personalized and lasting relationship.
Advise clients with expertise and present the collections by highlighting AMI’s craftsmanship, identity and universe.
Drive sales by developing tailored recommendations and identifying cross-selling and upselling opportunities.
Develop and retain your client portfolio through active and relevant use of clienteling.
Contribute to individual and collective boutique targets and monitor key performance indicators.
Ensure a consistent and high-quality client experience, from greeting to departure.
TEAM SPIRIT & BOUTIQUE LIFE
Share client insights and best practices to contribute to a strong collective commercial dynamic.
Actively participate in the day-to-day life of the boutique and adapt to business priorities.
Take initiative and make suggestions to contribute to improving the client experience and boutique performance.
Ensure an impeccable sales environment that is consistent with the Maison’s image.
Implement Visual Merchandising guidelines and pay close attention to the presentation of the collections.
STOCK & OPERATIONS
Participate in deliveries, stock integration, replenishment, transfers and inventories.
Ensure the availability of the products required for business activity.
Follow procedures rigorously and use the Maison’s tools and systems with confidence and ease.