Field Service Technician

Immediate supervisor: Service Manager

Travel: required up to 100%

 

OFFERING COMPETITIVE WAGES AND EXCELLENT BENEFITS, INCLUDING:

• Training & Tuition Reimbursement
• Company-paid Uniforms and Cell Phones
• Company truck provided for field service engineers
• Paid Vacation, Sick Time, and Holidays.
• Health Insurance, Vision, Life, Dental, Long & Short-Term Disability, 401k Profit Sharing
• Referral Bonus Program of $2500
• A Positive & Development-Oriented Work Environment

 

CORE FOCUS OF THE ROLE

• Perform a wide variety of tasks associated with servicing, repairing or operation of most CNC machine tools.
• Use precision test equipment to analyze, troubleshoot and repair complex mechanical and electrical problems. Advanced operation of CNC controls from different manufacturers. Successfully coordinate and complete the installation of all machine tools.
• Work closely with customers, vendors, OEM’s, and other KRC personnel.
• Independently organize and complete a successful service call.
• Assist other service engineers, and preventive maintenance technicians.
• General scraping and fitting of machine tool components (not mandatory but improves your value). Troubleshoot and repair electronic circuitry to component level.
• Perform a variety of advanced specialized machine tool repair processes.

 

DAY-TO-DAY OF THE ROLE

• Dismantle and prepare machines for shipment
• Level and alignment of machines.
• Troubleshoot and repair of major machine tool problems.
• Disassemble, repair and rebuild machine tool sub-assemblies and assemblies.
• Organize, tag, and mark components for future assembly.
• Identify, repair or replace damaged components.
• First-time power-up and troubleshooting of machines.
• Servo system tuning.
• Report activities and expenses timely and accurately
• Train other employees for advancement
• Train customers on operation of CNC control systems.
• Advanced troubleshooting and repair electronic circuitry.
• Communicate with customers, vendors, OEM’s and KRC personnel.
• Keep work area neat, clean and organized.
• Travel to customer’s facilities often and on short notice
• Work with very limited supervision.
• Other duties as assigned

 

SKILLS YOU NEED

• Advanced machine tool knowledge and terminology.
• 3 or more years of experience in machine tool field service.
• Associates degree in electronic engineering or related field of study–experience may be substituted for the education
• Complete knowledge of mechanical systems and components.
• Full understanding of multiple machine tool specifications and have an advanced knowledge of test equipment.
• Mechanical hand tools and tool box.
• Intermediate knowledge of parametric programming and ladder logic.
• Basic knowledge of hand tools and some power tools.
• Set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment (desirable, not mandatory).
• Ability to do final scrape and or fitting of most machine tool components is desirable (not mandatory).
• Working knowledge of applications processes and programming.
• Dependable transportation.
• Excellent interpersonal skills
• Intermediate computer skills.
• Advanced troubleshooting abilities.
• In depth understanding of CNC controls and functions.
• Standing for long periods of time.
• Frequent reaching, bending, and stooping.
• Ability to lift up to 50 pounds.

 

TO APPLY

 

To apply for the Field Service Technician vacancy, submit your details using the application form below. Your submission will be sent to Amelia Dallas.

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