Sales and Use Tax Technician

Final Day To Apply:

10/27/2026

It's fun and rewarding to work for the City of Steamboat Springs!  Our employees are passionate and proud to serve our community with excellence and distinction.  Our teams are awesome, and we are committed to our community and the very special place that is Steamboat Springs, Colorado! 

Job Description:

When joining the City of Steamboat Springs, you can expect to work for an organization with:

A team that strives to make this the best place you’ve ever worked!

A focus on supporting our employees’ mental, physical, and financial well-being.

A commitment to diversity, equity, and inclusion that creates a welcoming city.

A highly engaged workforce proudly serving our community with excellence and distinction.

A passion for strategically providing outstanding municipal services.

A promise to each other to support the work we all do for the city, community & Yampa Valley

Uniqueness Fuels Our Innovative Spirit

Our commitment to inclusion across race, gender, age, religion, identity, and experiences drives us forward every day. It's the collective sum of our experiences that makes Steamboat Springs and the Yampa Valley a powerful, insightful, and welcoming community.  

GENERAL PURPOSE

Performs general sales tax fiscal duties, customer service, analysis, administration, and general accounting duties of the City as set forth in the municipal code.

SUPERVISION RECEIVED

Works under the general supervision of the Budget and Tax Manager

SUPERVISION EXERCISED

None.

THE QUALIFIED INDIVIDUAL

Serves as an ambassador of the City of Steamboat Springs and upholds City values of Service, Teamwork, Integrity, Well-being, Respect and Compassion, while espousing safety at all times.

Sales & Use Tax Account Management and Accounts Receivable

Manage the business tax collection module in Caselle including the processing of sales tax licenses to the creation of new customer accounts, processing of sales and accommodation tax returns,  assist in general use tax questions and account management, and maintaining customer account accuracy. Utilize and develop system reports and internal controls to ensure the accuracy of deposits and returns processed. Manage corrections as needed. Acts as the subject matter expert for the Business Tax Module, CO SUTS, OnBase electronic records retention software, Xpress BillPay, and works directly with the software vendor or IT as needed.

Customer Service

Obtain and maintain a working knowledge of the City tax and licensing codes and regulations, processes and procedures. Assist taxpayers in understanding and complying with the City's sales, use, and accommodations tax laws by providing relevant information, responding to questions, and assisting in the preparation of tax returns. Respond to customer inquiries regarding sales and use tax accounts. Edits, reviews, and updates customer account files to ensure accuracy in Caselle. If applicable to the account: process refunds.

Delinquencies

Prepare and distribute correspondence related to delinquent accounts monthly.

Maintain an initial tracking system for collection procedures to assist the auditors’ collection efforts and communicating pertinent information as needed. Process the monthly penalty and interest assessments on delinquent past due accounts.

Administration

Manage the Single Event licensing process by collaborating with the special event coordinator for the particular event, working with each vendor, reviewing the permits from the Clerk’s office, and reaching out to other resources as needed.

Manage and process the annual senior citizen sales tax rebate ensuring the eligibility requirements are in alignment with the policy and code.

Document’s policies and procedures as needed.

Review of licenses and permits from other city departments as needed (e.g. liquor license, special activity permits, code enforcement)

General Accounting

Monthly financial posting from the Business Tax module to the General Ledger module.

Monthly account reconciliation of the Business Tax module to the General Ledger module including the correction of reconciling items and preparation of journal entries as needed.

Monthly account reconciliation and preparation of the School Tax Transfer including the correction of reconciling items and preparation of journal entries as needed.

Records Retention

Record and maintain all essential documents in adherence to City’s current records retention policies.

Public Education

Contribute to the Tax Division’s educational activities to develop, implement, and present seminars for the public including general sales tax, and other industry specific topics such as accommodations.  Create and send out mailings on new processes. Create and Update tax information brochures. 

Continue public awareness and outreach by networking with other local entities such as the Chamber of Commerce, Main Street Steamboat, and other organizations that coordinate events.   

Budget

Assist the Budget and Tax manager on preparing the City’s annual budget and create reports as requested.

PERIPHERAL DUTIES

Assist Finance Department on special projects as requested by the Director and or Supervisor

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

• Graduation from high school or GED, Associate degree in Business, Accounting, Finance or related field.
• Any equivalent combination of education and experience in Business, Accounting, Collections or Finance including customer service work.

Necessary Knowledge, Skills and Abilities:

• Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures.
• Skill in operating listed tools and equipment. 10-key skills used frequently.
• Ability to perform arithmetic computations accurately and quickly; ability to communicate effectively verbally and in writing; ability to establish successful working relationships; ability to work under pressure and/or frequent interruptions; ability to work with angry or difficult customers.
• Maintain confidentiality.
• Must be able to read and explain statutes, and regulations that apply to the determination, assessment, and collection of revenues.

SPECIAL REQUIREMENTS

State of Colorado driver’s license.

TOOLS AND EQUIPMENT USED

Personal computer, 10-key calculator, phone, fax and copy machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is usually moderate to noisy.

SELECTION GUIDELINES

Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

EOE.

If you like serving in a role that will directly and positively impact our great community, you'll enjoy your career with us!

Pay Range:

$26.58 - $38.54

Offers will be negotiated based on each candidate's qualifications.

Merit:
This role is eligible for merit within our pay-for-performance philosophy via our annual performance review process.  Hires after September 1st will take the next year's compensation data into account but would not be eligible for merit until the following year.

Benefits:
Full-time roles are eligible for our comprehensive benefits program which includes medical, dental, and vision coverage options as well as other program offerings such as our Employee Assistance Program and more. You may also contribute to our 401(a) plan that includes a company match.  Seasonal roles are not eligible for medical, dental, and vision coverage, but have benefits such as Paid Sick Leave, Ski and Skate Pass, Employee Assistance Program, etc.