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First-Year Experience Mentor of Community Connection Student Worker (KCC STUDENTS ONLY)

KCC

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Salary
$14+/hr
Location
Klamath Falls, OR, OR, US
Source
GovernmentJobs

Description

JOB SUMMARY

The Student Worker provides temporary, part-time support to Klamath Community College departments through a variety of administrative, operational, academic, technical, customer service, or program-related activities. Duties will vary based on the needs of the department and the specific position.

This is a temporary, as-needed/scheduled position of up to 20 hours per week. There is no guaranteed minimum number of hours, and actual hours worked will vary based on departmental needs, student availability, and the established work schedule.

Student Workers are expected to perform assigned duties responsibly, maintain confidentiality as appropriate, provide professional and courteous service, and follow Klamath Community College policies, procedures, and applicable laws and regulations.

First Year Experience Mentors are essential to the successful operation and maintenance of the Office of Student Life, and the Department of Student Life in general. They provide information, resources, networking opportunities, and extra-curricular activities to students in support of the College-wide goals of retention and completion, and student-centric goals of personal and professional growth. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform the job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Perform assigned duties and responsibilities in support of the department or program.
  • Provide courteous, professional, and appropriate assistance to students, employees, visitors, and/or members of the public as applicable to the position.
  • Follow established procedures and instructions and seek clarification when needed.
  • Maintain accurate records and complete assigned tasks in a timely manner.
  • Maintain confidentiality of student, employee, institutional, and other sensitive information as appropriate to the position.
  • Use computers, software, office equipment, and/or other tools necessary to perform assigned duties.
  • Adhere to applicable privacy and confidentiality requirements, including Family Educational Rights and Privacy Act (FERPA) requirements when applicable.
  • Follow Klamath Community College policies, procedures, safety practices, and applicable laws and regulations.
  • Communicate effectively with supervisors, coworkers, students, and others as appropriate to the position.
  • Attend required training and meetings related to assigned responsibilities as assigned.
  • Demonstrate reliability, punctuality, professionalism, and appropriate workplace conduct.
  • Perform other position-specific duties identified by the hiring department.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with special projects and departmental activities as assigned.
  • Participate in department meetings, training, or professional development activities as appropriate.
  • If assigned, this position may require administrative work on grant-funded program activities and reporting. 
  • Other duties as assigned.

 

POSITION-SPECIFIC DUTIES AND REQUIREMENTS

  • Create and update a calendar for volunteer opportunities.
  • Act as a liaison for volunteer opportunities within the community for KCC students.
  • Be familiar with all KCC departments and resources.
  • Assist in maintaining and updating volunteer hours. 
  • Work with FYE coordinator to develop one Share-itage event a month.

General Duties and Responsibilities

  • Greet guests when they approach and enter the office
  • Answer and make phone calls, check voicemail
  • Work with the First Year Experience Coordinator and Student Life Coordinator to plan weekly tasks
  • Participate in ongoing training about resources available to students on campus and in the community
  • As appropriate, refer students to other resources on campus
  • Stay up to date on the Student Life event schedule
  • Assist with Student Life, ASKCC, and KCC campus events, as appropriate
  • Promote events, community service, and volunteer opportunities 
  • Maintain an inventory of office and event supplies
  • Basic clerical work, mostly on the computer
  • Maintain cleanliness and organization of the office
  • Maintain the game check out system
  • Attend regular Student Life team meetings & team building activities
  • Attend one-on-one meetings to assess progress
  • Assist with Food Pantry package pick-up on designated days
  • Have termly one-on-one meetings with the FYE Coordinator
  • Sit in and answer questions in bi-weekly FYE Meetings with students

EDUCATION AND EXPERIENCE

  • Required:
    • Must be a currently enrolled Klamath Community College student.
    • Must be 18 years of age or older to be employed at Klamath Community College.
  • Preferred:
    • Previous work, volunteer, academic, or extracurricular experience relevant to the position.
    • Experience with computers, Microsoft Office, customer service, office equipment, or other skills relevant to the position.

Federal Work Study (FWS) Eligibility:

  • Students employed through Federal Work Study must meet applicable Federal Work Study eligibility requirements.
  • Federal Work Study students must be enrolled in at least 6 credits to qualify for Federal Work Study employment.
  • Additional FWS eligibility requirements may apply based on federal financial aid requirements.

KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLE

Required:

  • Ability to follow verbal and written instructions.
  • Ability to communicate effectively and professionally.
  • Ability to work cooperatively with supervisors, coworkers, students, and others.
  • Ability to maintain appropriate confidentiality.
  • Ability to organize and prioritize assigned tasks.
  • Ability to demonstrate dependability, punctuality, and accountability.
  • Ability to learn and follow department-specific procedures.
  • Basic computer skills appropriate to the position.
  • Basic data entry skills
    • Must be enthusiastic, organized, and possess a positive “can-do” attitude
    • Ability to work effectively both independently and in a team setting
    • Willingness to work on a flexible schedule as required (includes evenings and weekends)

Preferred:

  • Knowledge, skills, or experience specifically related to the assigned position.
  • Previous employment, volunteer, academic, or extracurricular experience relevant to the position.
  • Specialized technical or communication skills identified in the position-specific requirements.
    • Completed at least three terms of 6 credits at Klamath Community College 
    • Experience with orientation programs
    • Proficiency in Spanish (spoken & written)
    • Proficiency in Microsoft Office (e.g., Word, Excel, and PowerPoint) and Google apps
    • Strong interpersonal and conflict management skills
    • Demonstrated ability to manage and coordinate multiple projects and activities, self-direct, make effective use of resources, and meet established deadlines
    • Valid driver’s license 
    • Applicants must be registered for the next fall term to qualify for employment during summer term

 

PHYSICAL DEMANDS AND WORKING CONDITIONS 

  • Temporary, part-time student worker position scheduled on an as-needed basis, with up to 20 hours per week and no guaranteed minimum number of hours. 
  • Work schedules vary based on departmental needs and may occasionally include evenings or weekends. 
  • Work is generally performed in an office, classroom, laboratory, campus, outdoor, or event environment, depending on the position. 
  • Regularly required to sit, stand, walk, and use computers, office equipment, or other equipment necessary to perform assigned duties. 
  • May occasionally lift, carry, push, or move materials or equipment weighing up to 20 pounds and perform routine activities such as reaching, bending, stooping, filing, or organizing. 
  • May involve frequent interaction with students, employees, visitors, and members of the public. 
  • Employment is subject to the student's continued eligibility and departmental needs; Federal Work Study positions are additionally subject to applicable federal financial aid and FWS eligibility requirements.

Special Skills or Training or Supplemental Information for Job Post:

Physical Demands & Working Conditions

  • Frequently moving from stationary sitting positions to standing and walking
  • Ability to lift to 20 pounds

Skills

ExcelCustomer Service