Part-Time Communications Dispatch Officer

The City of Marysville is seeking a qualified individual for the position of Part-Time Communications Dispatch Officer (CDO) within the Marysville Division of Police. This technical position relies on strong communication skills to receive emergency and non-emergency calls, dispatch emergency response units, and serve as the initial point of contact for public safety assistance.

This position offers a flexible part-time schedule averaging sixteen (16) to thirty-two (32) hours per week, with occasional overtime as operational needs require. Candidates must maintain full-time availability throughout the required training period. The duration of training will depend upon individual progression, spanning a minimum of twelve (12) weeks. 

• Emergency Dispatch & Call Taking: Receives, prioritizes, and dispatches emergency and non-emergency calls to police, fire, and public safety units via oral and written communication channels.

• Caller Assistance & Crisis Management: Obtains essential location and emergency details, provides critical instructions, calms callers in high-stress situations, and documents caller conditions until emergency units arrive.

• System Operations: Operates radio consoles, computer networks, multi-line phone systems, 911 lines, and City security cameras.

• LEADS & Criminal History Systems: Accesses and operates the LEADS/NCIC system to retrieve vehicle registration records and criminal history information.

• Log Maintenance & Data Entry: Maintains detailed call and unit dispatch logs, performs database entry, and submits caller information to law enforcement, management, and legal officials.

• Public & Administrative Support: Serves as the first point of contact for station visitors, answers City Hall phone calls after business hours, handles general clerical duties, and processes public records requests.

• Financial & Facility Tasks: Collects and maintains cash and credit card bonds/waivers for municipal court and monitors station supplies and equipment.

• Education: High school diploma or equivalent is required (some college coursework is a plus).

• Experience: One (1) year of experience operating radio communication equipment is highly preferred; prior law enforcement background is a plus.

• Age & Legal Status: Must be at least 18 years of age at the time of appointment with no felony convictions in any state.

• Licensing & Certification: Must hold a valid Ohio driver's license with a good driving record and have the ability to obtain and maintain LEADS Certification for Inquiry and Complete Criminal History (CCH).

• Technical Software Skills: Proficiency with basic office software, including Microsoft Word, Excel, G Suite.

• Knowledge Base: Working knowledge of general office procedures, arithmetic, and basic emergency medical terminology.

For a full job description, review the Performance Plan.

Interested candidates should submit an application, resume, and cover letter. This position will remain open until filled.