Recreation Admin Analyst

Put your finance, systems, and analytical skills to work supporting Boise’s recreation programs as a Recreation Admin Analyst . This position plays a key role in managing budgets, revenue, and account reconciliations while supporting the systems that keep recreation operations running smoothly.

The role works extensively with RecTrac and point-of-sale systems, managing fees, memberships, facility reservations, registrations and financial data. It also analyzes budgets and forecasts, researches financial discrepancies, supports cash-handling practices, and helps improve processes across recreation programs.

This is a great opportunity for someone who enjoys digging into financial data, working with complex systems and finding ways to make operations more efficient.

Required Knowledge, Experience, And Training

• High school diploma or equivalent and 
• 5 years of experience in senior level management with administrative and/or operational support duties in public administration or administrative research, 
• or an equivalent combination of experience and/or education.

Licensing And Other Requirements

• Valid state-issued driver's license.

Special Requirements
Applicants must be able to pass:

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check
• Hybrid Work Eligible

Why the City of Boise?

The benefits are real and among the best in the Treasure Valley:

• Zero-cost premium medical coverage for you and your family
• PERSI retirement plus employer-matched 401(k)/457b
• 10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
• 10 weeks paid parental leave
• $500 annual wellbeing incentive
• Tuition reimbursement and free local bus pass
• Basic life and long-term disability insurance at no cost

Coordinates day-to-day work, delegates tasks, and sets deadlines for the assigned team; provides guidance, direction and support for training and reviews work; ensures effective collaboration with other teams; and listens to team members’ input, provides feedback and resolves any issues or conflicts.

Researches, analyzes and compiles various cost benefit and statistical reports. Reviews and assists with current budgets and forecasts future revenues and expenses. Updates and provides recommendations to the staff. Maintains and reconciles various accounts and budget records. Researches complex discrepancies within the budget and database system. Educates staff on proper cash handling and collection processes. Prepares and presents the recreation program to various community partners. Develops and implements recreation policies and procedures.

Coordinates with other departments for activity registration and facility reservation. Identifies database inconsistencies and follows up with users and vendors. Maintains contact with vendors on enhancements and challenges. Coordinates new implementation and updates. Reviews tests and explains fixes, enhancements and software updates to users. Coordinates the development of software training procedures. Manages facility overlaps and tests the facility database for the reservation system. 

Develops and tests new point of sale (POS) products, layouts and new user profiles. Creates and updates complex fee matrices, manages global settings and prepares and updates membership packages for recreation facilities. Researches and processes complex account corrections and reconciliations. Assists customers with questions about internet use, manages hyperlinks within a web browser and coordinates the customization of online web text. Reviews online credit card reports and researches and resolves questionable charge inquiries. 

Serves as a division representative on various community committees. Provides support and manages projects of various committees. Works with the IT and community engagement team to communicate the needs of the recreation unit. Coordinates procedures and processes with other divisions and trains staff. Troubleshoots issues and problems within the software. Provides back-up assistance for recreation staff. Supervises, supports and directs the duties for adult sports administrative support. 

Supports the calculation and preparation of special supplemental recreation salary and commission payments for bi-weekly payroll. Creates and updates seasonal tracking spreadsheets and complex matrices. Reviews reports and timekeeping system to proof commission requests. 

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.Required Knowledge, Experience, And Training
Knowledge of: 

• administrative and management practices and procedures; 
• governmental accounting and financial rules; 
• research techniques, methods, and procedures; 
• principles and practices of business communication; 
• department operations, services, and policies; and 
• computer usage including related software.

Ability to: 

• interpret and apply departmental policies, laws and regulations; 
• organize and manage multiple priorities and exercise sound independent judgment; 
• compile and maintain complex and extensive records, and prepare reports; 
• analyze situations carefully and adopt effective courses of action; 
• communicate effectively in the English language at a level necessary for efficient job performance; and 
• perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

• Bachelor’s degree in business administration, communications, political science, economics or parks & recreation and 
• advanced secretarial and administrative training and experience and 
• 5 years of experience in governmental administration support.

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 35 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is rarely moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.
This position works: occasionally in the evening and weekend hours to accommodate programs, registrations, and project deadlines.