Practice Manager - Multispecialty Group

City/State:

Pearl River, New York

Department:

Physician Practice Management_3

Work Shift:

Day

Work Days:

MON-FRI, VARIED HOURS

Scheduled Hours:

Day

Scheduled Daily Hours:

8 HOURS

Hours Per Pay Period:

40

Pay Rate/Range:

$70,000 - $80,000

 

Job Summary

Plans, organizes, controls and directs the operational activities of the medical practice. Provides supervision for all staff ensuring all company policies are being followed. Communicates effectively with patients, physicians, staff members and all other internal and external contacts. Requires proficient knowledge of Managed Care, Medicare and Medicaid guidelines, billing and coding expertise. Must promote and maintain the goals and objectives of the organization while representing the practice with a positive, professional attitude and appearance at all times.

Essential Functions

• Maintains organization of the office consistent with the goals and requirements of the company.
• Coordinates the supervision of employees through delegation of appropriate responsibility and authority to qualified staff.
• Establishes minimum requirements consistent with and complementary to company policies and procedures for effective supervision of staff.
• Initiates all new hires, promotions, salary adjustments, disciplinary actions, terminations, and commendation for all personnel.
• Prepares paperwork required by Human Resources and maintains current employee information on all personnel.
• Assures that patient records are maintained and are in compliance with all local, state, federal and accreditation regulations.
• When applicable, implements, trains staff and maintains Electronic Health Record for practice.
• Streamlines all office procedures to better utilize personnel at highest capacity.
• Processes and forwards all invoices, status reports, volume reports, and various requested reports to the Director on a weekly basis.
• Maintains knowledge of all current local, state, federal and accreditation regulations.
• Communicates effectively with all internal and external customers, striving to reach solutions to problems and resolve issues that are most beneficial.
• Provides reports as requested by Director.
• Initiates staff meetings to ensure knowledge of all rules and regulations, facility problems and maintains open lines of communication.
• Attends all staff and in-service meetings.
• Assists and maintains all budget activities and requirements, providing fiscal statistics, as required by Director.
• Coordinates and maintains current knowledge of reimbursement requirements/regulations and assists in the initiation of changes to the charge system to maximize revenue in coordination with the Billing and Collections Company and/or on-site Billing personnel.
• Maintains and implements current knowledge of all managed care requirements in coordination with the Director of Managed Care.
• Monitors and implements all system needs and requirements in coordination with IT.
• Ensures the facility is clean and presentable at all times.
• Anticipates Director’s needs by gathering records, reports, correspondence or other specific information as needed.
• Composes correspondence and sends to appropriate individuals under the direction of the Director.
• Participates in professional development activities to keep current with health care trends and practices.
• Presents a professional manner and dress in representing the company to clients and staff.
• Possesses basic knowledge in all areas of Managed Care policies and procedures.
• Maintains amicable relationships with all providers to ensure excellent working environment.
• Coordinates all activities with Director to ensure compliance in all areas of Managed Care, Medicare and Medicaid.
• Provides phone support, as needed.
• Provides support to other personnel on an as needed basis.
• Coordinates office supply needs for purchase and ensures cost-effective pricing and monitoring.
• Ensures that a neat and orderly work area is maintained.
• Ensures all mail is processed daily.
• Highland Medical, P.C. Standards
• A. Organizational
• Demonstrates adherence to Highland Medical, P.C. standards including:
• Working Together
• Demonstrates the ability to work together with employees
• Demonstrates courtesy and respect in all customer interactions
• Demonstrates a positive spirit of service
• Empowerment
• Demonstrates use of self-directed communication and decision-making
• Demonstrates effective problem-solving skills
• Demonstrates accountability for own words and actions at all times
• Demonstrates ability to complete work responsibilities/projects in a thorough and timely manner
• Communication
• Demonstrates positive communication in all interactions
• Demonstrates professionalism and courtesy in all interactions
• Appearance
• Demonstrates personal pride in appearance
• Demonstrates compliance with dress code
• Demonstrates assistance in maintaining a clean, clutter-free environment
• Responsiveness
• Demonstrates ability to provide timely feedback/communication to patient, visitor, or co-worker
• Demonstrates effective problem-solving to point of resolution for customer
• Excellence in Service
• Demonstrates ability and desire to exceed customer (internal or external) expectations within job requirements
• Demonstrates positive outcomes in all aspects of job requirements

Qualifications

• Bachelor Degree Preferred
• 1-3 years Work Experience in Practice Management Preferred
• Thorough understanding of managing staff and a medical office (Medium proficiency)

 

Highland Medical, P.C. is an equal employment opportunity employer. Highland Medical, P.C. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.