- Salary
- $52k – $88k/yr
- Location
- Leesburg, VA, VA, US
- Department
- Operations
- Education
- High School
- Source
- GovernmentJobs
Description
Duties include, but are not limited to:
• Monitoring insurance claims, collecting and providing information, following up on outstanding issues, and ensuring timely processing of claims.
• Issuing fuel cards and PINs for new employees and replacing lost, damaged, or expired cards.
• Maintaining all records associated with Department of Motor Vehicles (DMV) licensing and registration and entering all necessary information into the Fleet Management System.
• Conducting research and compiling statistics for insurance claims, fuel usage, vehicle tags and titles, and motor pool usage.
• Entering, updating, and retrieving information from databases, files, and systems; researching and correcting database errors; creating reports; organizing and tracking files.
• Performing general administrative and customer services duties (by phone, in-person, email), assisting others with forms, submissions, and procedures; and responding to customer service inquiries.
• Operating fleet passenger vehicles, sedans, light trucks, SUVs, and vans as necessary.
- Hiring salary commensurate with experience.
Preferred Qualifications
Prior experience with insurance claims processes and procedures, and/or motor vehicle licensing and registration; familiarity with EZ Fleet, Fleet Commander, and/or DOSSIER software, or similar fleet management systems.
Notary Public Certification preferred.
Skills
Customer Service