Internal Communications & Engagement Partner

Internal Communications & Engagement Partner

Closing Date: Friday 3rd July 2026

Purpose of the Job

Shape the colleague experience at CrossCountry.

We're looking for a creative, people-focused Internal Communications & Engagement Partner to help bring our colleague experience to life.

In this exciting role, you'll lead the planning and delivery of engaging internal communications, events, and campaigns that connect, inform, and inspire colleagues across the business.

From colleague recognition events and leadership briefings to inclusion initiatives and engagement roadshows, you'll play a key role in creating experiences that strengthen our culture and help colleagues feel valued, heard, and connected.

Working closely with our Colleague Engagement team you'll develop compelling communications and memorable events that support our strategic goals and reflect the diverse communities we serve.

If you're passionate about storytelling, colleague engagement, event delivery, and creating inclusive workplace experiences, we'd love to hear from you.

What you'll be doing

• Deliver engaging colleague events, including recognition programmes, cultural celebrations, engagement roadshows, leadership briefings, and ED&I initiatives.

• Develop and coordinate end-to-end event plans, managing themes, content, logistics, schedules, budgets, and evaluation activities.

• Create impactful communication plans that drive awareness, participation, and colleague engagement.

• Produce engaging content for a range of internal channels, including intranet, newsletters, digital screens, email campaigns, presentations, and social collaboration platforms.

• Partner with HR, operational teams, leaders, and colleague networks to ensure communications are aligned, inclusive, and relevant.

• Develop creative campaign concepts, event branding, and communication materials that reflect our culture and values.

• Coordinate presenters, volunteers, facilitators, and internal champions to support successful events and initiatives.

• Measure the effectiveness of communications and events, using feedback and insight to continuously improve colleague experience.

• Manage internal communications planning and contribute to wider organisational communications activity.

• Stay up to date with emerging trends and best practice in employee engagement, events, and internal communications.

What we're looking for

Essential

• Experience delivering internal communications, colleague engagement initiatives, or employee events.

• Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.

• Experience planning and coordinating both virtual and face-to-face events.

• Strong organisational and project management skills, with the ability to manage multiple priorities effectively.

• Ability to build positive relationships and influence stakeholders at all levels.

• Understanding of Equality, Diversity & Inclusion principles and inclusive communication practices.

• Confidence supporting senior leaders and facilitating engagement activities.

• Professionalism and discretion when handling sensitive information.

Desirable

• Experience working in transport, rail, or other operationally complex environments.

• Knowledge of Microsoft 365, SharePoint, Yammer/Viva Engage, intranet platforms, or similar communication tools.

• Experience creating visual content, campaigns, or communication assets.

• A qualification in Communications, Marketing, Events, Media, or a related discipline.

Why join CrossCountry?

At CrossCountry, we're committed to creating a workplace where everyone can thrive. We know that diverse perspectives make us stronger, and we're passionate about building an inclusive culture where every colleague feels respected, valued, and empowered to succeed.

This is an opportunity to make a real impact on colleague experience across a national organisation while developing your career in a collaborative and supportive environment.

Ready to help shape how we connect, engage, and inspire our people?

Apply now and take the next step in your journey with CrossCountry.

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