- Location
- 11 State Rd, Bath, ME 04530, USA
- Workplace
- Onsite
- Type
- full-time
- Seniority
- Mid
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Dayforce
Overview
The Service Writer serves as the primary customer liaison in the automotive service department. Key responsibilities include conducting vehicle consultations, building customer relationships, coordinating service work orders, and ensuring exceptional customer experiences. The role requires completion of various training programs and certifications including T.I.A. basic automotive tire service, advanced TPMS, and ASE certification. Candidates must demonstrate strong communication skills and ability to educate customers about vehicle maintenance needs while achieving performance metrics.
Licenses & Certifications
T.I.A basic automotive tire service (BATS) certificationT.I.A. advanced TPMS certificationASE certification
Languages
English
