- Location
- 200 Boston Rd, North Billerica, MA 01862, USA
- Workplace
- Onsite
- Type
- full-time
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Industrial
- Source
- Dayforce
Overview
As a Service Writer, you'll serve as the primary liaison between customers and technicians, conducting vehicle inspections, explaining service needs, and coordinating work assignments. Responsibilities include daily facility maintenance, compliance with safety standards, and completing required certifications (T.I.A., ASE). The role demands excellent interpersonal skills, attention to detail, and a commitment to delivering VIP's high-quality customer experience. You'll participate in ongoing training and contribute to team performance metrics.