- Location
- Edmonton, AB, Canada
- Workplace
- Onsite
- Type
- full-time
- Department
- Administrator
- Seniority
- Mid
- Education
- Bachelor
- Industry
- Professional Services
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Dayforce
Overview
The Registration Services Administrator serves as the first point of contact for applicants with licensing inquiries, handling telephone calls, walk-ins, internet, email, and social media inquiries. Responsibilities include assisting with new member applications, maintaining knowledge of APEGA's software applications, troubleshooting technical issues with application processes, and ensuring consistent answers to membership inquiries. The role requires understanding of various Acts including EGP Act, Labour Mobility Act, and Professional Governance Act. Work involves maintaining filing systems, contributing to process improvements, and meeting quality assurance metrics.
Skills
About APEGA
APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta since 1920.