- Salary
- $16 – $21/hr
- Location
- Kent, Ohio, US
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Source
- BetterTeam
Description
Sales and Service Specialist (SSS)
Are you a people person who loves helping others, thrives in a fast-paced environment, and brings positive energy wherever you go? If so, we’d love to meet you!
The Sales and Service Specialist (SSS) is a unique hybrid role designed to provide hands-on experience in both customer service and automotive care. This position serves as a key stepping stone for future career growth within Firestone Complete Auto Care and is ideal for highly motivated individuals who enjoy learning, building relationships, and being part of a fun, team-oriented culture.
What You’ll Do:
- Create exceptional customer experiences by building trust, understanding customer needs, and recommending the right products and services.
- Deliver outstanding service while helping customers feel welcomed, informed, and confident in their vehicle care decisions.
- Work alongside a supportive team to ensure services are completed accurately, efficiently, and on time.
- Bring a positive attitude, strong work ethic, and team-first mentality to every interaction.
- Learn all aspects of store operations and confidently transition between customer-facing responsibilities and hands-on service work throughout the day.
What We’re Looking For:
- A friendly, outgoing personality with a genuine passion for helping people.
- A self-motivated individual who enjoys setting goals and achieving results.
- Someone who brings enthusiasm, positivity, and a fun spirit to the workplace.
- A team player who values collaboration, learning, and personal growth.
- A willingness to learn new skills and take advantage of career development opportunities.
Why Join Us?
We believe in investing in our teammates from day one. Full-time teammates enjoy:
- Paid vacation and holidays.
- Health benefits starting on your first day.
- On-the-job training and company-funded ASE certifications.
- Tuition reimbursement opportunities.
- 401(k) with company match.
- Vision and dental coverage.
- On-demand pay (daily pay) program available.
Join a team where your personality, ambition, and passion for helping people can make a real impact while building a rewarding career.
Skills
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