Sales Account Manager

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

 

Please visit www.bruker.com.

Responsibilities

Scope and Responsibility:

As an important member of Bruker Taiwan Semiconductor Division Sales Team, the Account Manager will manage and lead all sales activities for the strategic accounts and other regional accounts in Taiwan. Preferably based in Hsinchu, Taiwan. The Account Manager will work closely with new and existing customers to address their Mask Repair and X-RAY needs.  Bruker Mask Repair and X-RAY products are used in a wide range of applications within the largest semiconductor manufacturers in the world.  Their reputations and success depend on our passion for solving their most complex measurement and monitoring problems.  This individual must be a proven semiconductor equipment sales executive with demonstrated experience in exceeding quota and leading account penetration activities while selling complex solutions to engineering, manufacturing, and development teams.

Essential Functions:

• Develop account strategies for promotion and sale of Mask Repair and X-RAY equipment within assigned business territory.
• Meet or exceed all quarterly objectives for assigned accounts & territories
• Develop and maintain effective relationships with the customer at all levels of buying influence. Continually manage communication with the customer to further strengthen the relationships and ensure customer satisfaction.
• Develop key relationships (at all appropriate levels) within strategic accounts.  Profile, call-on, and develop relationships with key executives (Directors, VPs, etc.)
• Provide accurate and timely forecasts along with the ability to maintain a significant opportunity pipeline to assure success and on-going sales growth at the key account(s).
• Develop detailed knowledge of the customers within the territory.
• Develop and execute strategic and tactical sales plans for short- and long-term objectives
• Evaluate and champion emerging and strategic accounts for Bruker Semiconductor Div.
• Assure the highest level of customer engagement and support from Bruker Semiconductor resources in sales, field applications engineering, marketing, inside sales, customer service, etc.
• Coordinate with product marketing on the development of short-term and long-term sales strategies, product introductions, new products and features, etc.
• Plan & execute annual Technology Roadmap Meetings (TRM) at our key accounts to include customer executives as well as Bruker executives.

 Additional Responsibilities:

• Establish and manage relationships with cross functional departments within Bruker Semiconductor Div. for product fulfillment, customer service, pricing, etc.
• Provide timely information on competitive activities within the region and overall marketplace
• Oversee the regional weekly sales reporting processes and present information to the Sales Director
• Use SalesForce.com as a sales tracking and forecasting tool
• Willingness to travel frequently (up to 30%-50%) for customer engagement.

Qualifications

Knowledge, Skill, and Abilities:

• Very strong interpersonal skills and ability to interface with internal and external customers and support groups within Bruker
• Highly organized with solid time management & strong multitasking skills
• Strong communication skills, both written and verbal
• Prior experience in semiconductor capital equipment is a must
• Knowledge and experience in the markets served by Bruker is desirable
• Strong technical background - able to understand the problems that our customers are trying to solve, understanding of the customer’s current and future metrology requirements, and able to recommend new metrology opportunities to Bruker. 

                       

Educational/ Experience Requirements:

• Master's degree or above in a technical discipline or an MBA is preferred, especially for senior or strategic roles.
• At least 2-3 years of project management experience demonstrated in a multi-tiered, technical selling environment, including but not limited to the selling of both software and hardware products.

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.