Lead Researcher

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

• Develop and test digital user interfaces, layouts, and functionality to ensure usability and to identify opportunities at the intersection of user needs and commercial goals to drive organizational strategy and influence long-term product roadmaps leverage strategic design thinking.
• Apply frameworks of Business Model Innovation to ensure research insights deliver measurable financial and operational value.
• Utilize a deep background in design fields (product design, architecture, interior design, etc.) to understand, embed, and elevate the role of research throughout the design and development process.
• Leverage expertise in architectural studies to conduct contextual inquiries and ethnographic studies, specifically focusing on how built environments impact digital interactions and user behavior.
• Utilize spatial thinking and systems mapping tools, such as AutoCAD, SketchUp and Figma to analyze and model complex user workflows within physical-digital hybrid environments.
• Employ expertise in architectural studies to decode user mental models developed from interactions in the physical world, to inform visual design and interaction strategies.
• Use systems thinking frameworks to comprehensively map interconnected user journeys and service blueprints across multiple touchpoints.
• Advance the unique practice of physical-digital hybrid experience research by evolving research and dissemination methodologies, strategy, skills, and tools specifically drawn from architecture and design strategy fields.
• Facilitate cross-functional workshops using design thinking methodologies to align product, engineering, and C-suite stakeholders on user-centered strategies.
• Design and rigorously test the information architecture and usability of digital devices, websites, and software, with a critical focus on aesthetics, design principles, and their relationship to the built environment.
• Craft and test value propositions to ensure product-market fit, driving a design-led, human-centered approach to innovation across stakeholder organizations.
• Up to 10% domestic travel.
• Telecommuting permitted from anywhere within the U.S.

Target Base Salary Range: $101,300 to $202,600 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate

Basic Requirements

• Masters degree + 2 years experience.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.