Assistant Manager

Description

Assistant Manager

Department: Operations 

Reports to: Property Manager 

Location: Overland Park, KS

Are you a detail-driven professional who thrives in a fast-paced environment? At Nolan Living, we’re looking for an Assistant Manager who can balance the books, support the team, and help ensure our community runs like a well-oiled machine. If you’re passionate about organization, customer service, and making a difference, this role is for you. 

Who We Are

With over 30 years of experience, 6,300 units and 26 properties across the Midwest and Texas, Nolan Living is known for excellence, integrity, and heart. Our 200+ team members are passionate about delivering exceptional living experiences—and we’re looking for someone like you to help us continue that legacy. 

What You’ll Love About This Role:

• Competitive pay with growth potential 
• Commission Structure: $100 per lease/renewal over 6 months; $50 per lease/renewal under 6 months
• On-site housing discount starting at 30% (and growing with tenure) 
• Generous PTO and up to 15 paid holidays 
• 401(k) with company match 
• Health, dental, and vision insurance 
• Company-paid life insurance 
• Health Savings Account with company match 
• Flexible Spending Account 
• Ongoing training and career development 

What You’ll Do:

• Welcome and assist prospective residents in person and over the phone 
• Conduct engaging tours and follow up with leads 
• Prepare move-in files and ensure apartments are move-in ready 
• Receive, record, and deposit rent and fees daily 
• Post payments, process refunds, and reconcile ledgers 
• Manage delinquencies and initiate eviction processes as needed 
• Prepare and distribute resident statements and utility billing 
• Complete daily, weekly, and month-end financial reports 
• Assist with audits and ensure financial accuracy 
• Support leasing efforts and respond to resident inquiries 
• Maintain confidentiality of all financial and resident information 
• Assist the Property Manager with staff oversight and operations 
• Ensure compliance with all company policies and procedures 

Requirements

What You’ll Bring:

• 1+ years of experience sales experience in a Class A or luxury community property
• Strong financial and administrative skills 
• Ability to work weekends on a team rotation
• Ability to handle cash and manage confidential information 
• Excellent communication and organizational abilities 
• Ability to handle difficult conversations
• Proficiency in data entry and reporting 
• Ability to multi-task and thrive in a fast-paced environment 
• Knowledge of fair housing laws and property operations 
• High school diploma or GED required (or 6+ months of relevant experience) 

Additional Details:

• Work is performed in a professional office environment 
• Minimal physical effort or exposure to risk 
• Nolan Living is proud to be an Equal Opportunity Employer 
• Background check, credit check and E-Verify required 

Ready to take the next step in your career? Apply now and help us keep our community thriving—one detail at a time. 

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