Senior Principal Sales Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

About NCR Voyix Corporation
NCR Voyix Corporation (VYX) is a leading software and services enterprise provider in the Retail and Hospitality industries. NCR Voyix is headquartered in Atlanta, Georgia, USA.

At NCR Voyix we are helping retailers transform, connect, and run their stores to enable the next generation of consumer experience and operational efficiencies driven by digital and evolving AI/ML led technologies.

Role:  Technical Sales Engineer

LOCATION:  Thailand

Position Summary

The Sales Engineer acts as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths across complex, high-volume environments.

We seek an outstanding communicator with strong technical skills to present product capabilities & benefits at client meetings, and draft winning technical sales proposals.

Responsibilities

• Work closely with sales engineering teams to support customers and prospects for the NCR Voyix Commerce Platform, including Omni-commerce, Point of Sale, Loyalty software solutions, Analytics, and Store Transformation (including Self-service) within the assigned territory.
• Build and maintain relationships with sales engineering team members. Support technical product questions in a channel environment, with established peer-level relationship with partner sales engineers.
• Actively maintain technical knowledge across multiple products and solutions while developing more in-depth expertise in a specific area or solution specialization.
• Act professionally with high ethical standards, creating trust and confidence within the NCR Voyix team.
• Provide horizontal, end-to-end solution and architecture support with a focus around a pre-defined set of technical and business solutions.
• Support RFP/RFI responses with high-quality technical input, diagrams, and narratives.
• Assist in defining solution guidelines and solution requirements within retail customers.
• Understand business requirements and translate them into technical requirements.
• Create, maintain and document technical solutions for the demonstration solutions in the assigned territory.
• Coordinate set-up of demos, trials, proofs-of-concepts working with the sales engineering team.
• Build relationships and partner actively with Sales Engineering, Software and Technology Engineering groups.

Technical/Business Knowledge

• Relevant ICT industry experience and industry knowledge in the appropriate market segment(s).
• Have knowledge of relevant solutions sets, solution or related architecture specifications, performance criteria and applications.
• Clearly understand customer business requirements and the solution/technical solutions that are available or can be created to address those requirements.
• Understanding and conversant about technologies, solutions, product strengths, weaknesses.
• Understanding of corporate Product Management, Software and Technology Engineering, Professional Services capabilities, and limitations.

Skills Required

• Superior English written and verbal communication skills, negotiation, good listening skills.
• Ability to work effectively, adds value as a team member and collaborative fashion.
• Understand and has experience working with MACH architecture principles.
• Demonstrated superior technical knowledge and consultative skills, including a sound understanding of distributed architectures, cloud and containerization technologies, and virtualization.
• Experience with Languages/Tools: Golang Microservices; JPOS, JIRA/GIT Workflow; GitHub Actions; Docker; Kubernetes; Google Cloud Platform; Azure is beneficial
• Operating Systems: Linux and Windows
• Ability to understand business requirements and/or complex technical situations, with an ability to solve the problem or solicit the required resources.
• Ability to understand customer business requirements to map to capability with NCRV products and solutions.

Qualifications required:

• Preferred education BS/BA (EE/CS) or equivalent
• 5+ years in sales engineering, solution architecture, or technical consulting, preferably in POS, retail technology, or cloud/edge infrastructure.
• Strong understanding of hybrid-cloud architectures, virtualisation, networking, containers, and zero-trust principles.
• Exceptional presentation and communication skills, with ability to simplify complex topics for executives and technical audiences.
• Ability to work cross-functionally and manage multiple enterprise initiatives simultaneously.
• Experience supporting large enterprise accounts with complex integrations and distributed operational models.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”