Community Development Technician III

The City of Bozeman is now accepting applications for a Community Development Technician III to support our Community Development Team.  This position is a critical link in the agency’s service provision and will become an in-house expert in our electronic plans submission software, ProjectDox, overseeing intake and working with planners and building inspectors throughout the life of the project.  The successful candidate will be a detail-oriented quick learner who has an interest in using technology to improve customer service delivery.  This is a great opportunity for someone who is considering a career in planning, construction, or building inspection but wants to learn more before taking the plunge.  

This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a fantastic benefits package. Full-time City of Bozeman employees receive top-tier benefits including 15 vacation days, 12 sick days, 12 holidays, 8 weeks of paid parental leave, potential for bilingual pay, excellent retirement options, comprehensive health, dental, and vision plans, discounted ski tickets and gym memberships, and much more!

Bargaining Unit: Montana Federation of Public Employees
Fair Labor Standards Act Status: Non-Exempt
Work Week: Typically, Monday - Friday from 8:00am - 5:00pm, including evening advisory board meetings three times per month.

Examples of Essential Work (Illustrative Only)

• Provides customer service and technical assistance to the public, developers, contractors, architects, and business owners regarding community development processes.
• Provides information and guidance on municipal codes, policies, procedures, application requirements, and development standards.
• Processes fees, payments, and other financial transactions associated with permits, applications, licenses, or related services, as assigned.
• Maintains accurate electronic and physical records of permits, plans, inspections, development applications, and approvals.
• Prepares and issues permits, approvals, and related documentation.
• Routes applications to appropriate departments and agencies for review.
• Assists community development staff with development review processes, planning initiatives, and special projects as assigned.
• Conducts preliminary reviews of applications for compliance with zoning regulations and development standards.
• Updates permitting systems, databases, geographic information systems (GIS) records, and digital workflows to ensure accurate and accessible information.
• Collects, compiles, organizes, and analyzes data related to community development activities, programs, applications, permits, development trends, or other assigned projects.
• Prepares reports, summaries, spreadsheets, charts, graphs, presentations, and other materials to communicate data and support department operations and decision-making.
• Uses GIS and other technology to access, analyze, maintain, and communicate geographic and property-related information; interprets maps, plans, charts, graphs, and other technical materials.
• Prepares and distributes memorandums, meeting materials, public notices, and supporting documentation for projects and public meetings.
• Utilizes permitting, licensing, document management, GIS, and records management software systems to support department operations.
• Processes online applications and maintain digital workflows.
• Provides administrative support to the Community Development Board (CDB), Historic Preservation Advisory Board (HPAB), and other advisory boards as needed.
• Responds to citizens’ questions and comments in a courteous and timely manner.
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions.
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas.
• Performs other duties consistent with the role and function of the classification.

• Associate’s degree in Business or Public Administration, Business or Construction Management, Urban Planning, Architecture, Geospatial Information Systems (GIS), or closely related field, and 
• At least 5 years of experience in planning, permitting, or construction administration reviewing technical documents for compliance with at least 3 years of customer service experience, or
• Any combination of equivalent experience and training which provides the scope of knowledge, skills, and abilities necessary to perform the work.

• Must possess a current valid Driver’s License and have the ability to obtain a Montana Driver’s License within 60 days of employment 
• Must possess or have the ability to obtain ICC Permit Technician Certification within 6 months of employment and maintain certification throughout employment.
• Must possess or have the ability to obtain Montana Notary Public Certification within 6 months of hire and maintain certification throughout employment.

• Knowledge of or ability to quickly learn the function of services within the public sector, preferably within a municipal government.
• Knowledge of or ability to quickly learn current practices and procedures involved in customer service and public relations.
• Knowledge of or ability to quickly learn the overall functions, duties, and responsibilities of assigned Department.
• Knowledge of modern office procedures, practices, and equipment, including filing systems and methods of communication.
• Knowledge of permitting, licensing, geographic information systems (GIS), and payment processing software.
• Ability to carry out data gathering and research techniques, research codes for clients and related City staff.
• Ability to perform moderate mathematical and other analytical and interpretation tasks.
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language.
• Ability to diffuse potentially confrontational situations with the public.
• Ability to deal with a wide range of persons, including situations in which individuals may be upset over some issue involving City activities or policies. 
• Ability to prepare and present accurate and reliable reports containing findings and recommendations.
• Ability to establish and maintain effective working relationships with assigned supervisors, other employees, and the general public.   
• Ability to understand and follow oral and/or written policies, procedures and instructions.
• Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks.
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
• Ability to perform duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology.
• Ability to understand and follow oral and/or written policies, procedures, and instructions, and to ask for guidance in interpreting policies when necessary.
• Demonstrates integrity, ingenuity, and inventiveness and the use of the appropriate levels of discretion in the performance of assigned tasks.
• Consistently performs assignments in accordance with the City’s Core Values of Integrity, Leadership, Service and Teamwork.

• Offers for employment are conditional upon satisfactory completion of the conditional offer process including, but not limited to a criminal background check, thorough reference checks, and general internet search.