- Location
- Quezon City, Bridgetowne Zeta, Philippines
- Workplace
- Remote
- Type
- Full-time
- Seniority
- Senior
- Experience
- 4+ years
- Closing date
- Today
- Source
- Workday
Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Key Responsibilities
Business Analysis & Solution Delivery
- Gather, analyze, document, and manage business and functional requirements.
- Translate requirements into BRDs, functional specifications, user stories, process flows, and acceptance criteria.
- Analyze current- and future-state processes to identify gaps and improvement opportunities.
- Partner with application, development, integration, testing, and support teams to deliver solutions.
- Maintain a working understanding of enterprise applications, integrations, data flows, APIs, and system dependencies.
- Support application enhancements, automation, optimization, UAT, deployment, and post-production activities.
- Coordinate with vendors and implementation partners to deliver requirements and resolve issues.
- Track project risks, dependencies, defects, and deliverables through to closure.
- Prepare project dashboards, status reports, and management updates.
Data Analytics & Business Intelligence
- Analyze large datasets from multiple sources to identify trends, patterns, anomalies, and business opportunities.
- Perform data validation, reconciliation, and quality checks.
- Develop Power BI dashboards, reports, KPIs, and management insights.
- Use Advanced Excel and SQL for data extraction, analysis, and reporting.
- Conduct root-cause analysis and translate findings into actionable recommendations.
- Identify opportunities for automation, optimization, cost reduction, and improved business performance.
Stakeholder & Vendor Management
- Serve as the bridge between business and technology teams.
- Communicate analytical findings and recommendations clearly to stakeholders and leadership.
- Lead requirement workshops, presentations, solution reviews, and UAT discussions.
- Coordinate with vendors and cross-functional teams to ensure timely delivery.
Required Skills & Experience
- 4+ years of experience as a Business Analyst / Senior Business Analyst in an enterprise IT environment.
- Strong experience in requirements gathering, business process analysis, and stakeholder management.
- Strong documentation skills, including BRDs, user stories, process flows, and functional specifications.
- Strong analytical and quantitative skills, with experience working with complex datasets.
- Advanced MS Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, Power Query, and dashboards.
- Hands-on experience with Power BI or similar BI/visualization tools.
- Working knowledge of SQL for data extraction, validation, and analysis.
- Solid understanding of SDLC and Agile methodologies.
- Strong communication, presentation, problem-solving, and critical-thinking skills.
- Proficiency in Microsoft PowerPoint.
Good-to-Have Skills
- Exposure to AI-enabled analytics and Generative AI, with the ability to identify opportunities to leverage AI for improved analytics, automation, decision-making, and business outcomes.
- Exposure to AI-powered BI tools, copilots, or intelligent automation platforms.
- Experience with Enterprise Applications, SaaS platforms, or enterprise technology environments.
- Experience with application integrations and data interfaces.
- Experience in automation and process optimization.
Key Competencies
Business & Process Analysis • Data Analytics & Business Intelligence • Data-Driven Decision Making • Problem Solving & Critical Thinking • Stakeholder & Vendor Management • Requirements Management • Process Improvement • Strong Communication & Presentation • Attention to Detail • Ownership and Execution
Location: