Senior Business Analyst

Help shape meaningful change across Skipton as a Senior Business Analyst, turning complex business needs into clear, practical requirements that deliver value for our members and colleagues. 

You’ll take a leading role in business analysis best practice, working across projects, business-as-usual change and new initiatives. It’s an opportunity to influence decisions, improve how change is delivered and support others to grow their business analysis capability. 

At Skipton, we're founded on fairness. We exist to do right by our members - and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next. 

What You’ll Do 

Every day at Skipton is innovation day. Join our Technology team and you’ll discover that we’re constantly focused on real challenges as we build the tools that get things done for our members - quicker than you imagine. 

Our Change team connects business needs with the people and teams who deliver solutions. As a Senior Business Analyst, you’ll work across the Society to understand change, assess its impact and help ensure requirements are clearly defined, communicated and delivered. 

• Understand business priorities and translate complex change needs into clear, validated requirements aligned to our objectives and strategic priorities. 

• Lead requirements elicitation, analysis and documentation across projects, business-as-usual improvements and new initiatives. 

• Support teams to write effective user stories, facilitate agile events and lead backlog refinement using business analysis best practice. 

• Work closely with Product Owners, project managers, business owners, development and testing teams to coordinate activity and support successful delivery. 

• Act as a trusted change adviser, applying process improvement, stakeholder engagement, business change and continuous improvement techniques. 

• Build collaborative relationships at all levels, communicating blockers, influencing decisions and helping stakeholders navigate complex or sensitive change. 

• Promote consistent standards, tools and techniques across the Business Analysis community, coaching others and contributing to a high-performance culture. 

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home. 

What You’ll Need 

• Strong analytical and critical-thinking skills, with the ability to explore different perspectives, solve problems and make confident decisions. 

• Proven experience of eliciting, analysing, validating and documenting complex business requirements across a range of business functions. 

• Excellent written and verbal communication skills, with the confidence to influence, engage and build trust with stakeholders at all levels. 

• A sound knowledge of business analysis tools, techniques and professional best practice, including user stories and agile ways of working. 

• Experience of independently interpreting and communicating complex or sensitive information with accuracy and attention to detail. 

• Strong planning and organisational skills, with the ability to manage priorities, meet deadlines and balance project and business-as-usual activity. 

• Around four to six years’ relevant experience delivering change, with knowledge of risk assessment, mitigation and change-related governance. 

What’s In It For You 

Your work matters. 

And the way we reward you matters, too. 

At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference. 

• Annual discretionary bonus scheme 

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days 

• Matching employer pension contribution (up to 10% per annum) 

• Colleague Mortgages and access to Skipton products and services at discounted rates 

• Flexible working to help balance your commitments 

• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle-to-work scheme, discounted gym memberships  

• Lifestyle perks such as a Home and Tech voucher, which can be used at Currys, and IKEA 

We’re here to make life better for our members. 
About Skipton. 

Our story began in 1853 in Skipton, North Yorkshire. Today, you’ll find us across England and Scotland, from Aberdeen to Plymouth. 

We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them. 

 You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too 

It all means that life at Skipton is more exciting than you imagine.