Human Services Program Manager I (Wake County) -- Temporary

Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

Human Services Program Manager I (S)

Position Number

Grade

NC18

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

Knowledge Skills and Abilities/Management Preferences

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.

Visit www.nctemporarysolutions.com for employment information. 

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporary employees are limited to one NC State Government temporary assignment at a time.  

Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. 

This temporary position is located at 1915 Health Services Way Raleigh, NC 27607- Wake County, with Department of Health and Human Services.

Job Order Hourly Rate of Pay: $35.00 (Based on education and/or years of relevant work experience reflected on the application).  

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

Job duties include, but may not be limited to:

The primary purpose of this position is to support the Opioid Treatment Program (OTP) initiative under the Rural Health Transformation Program (RHTP). RHTP is a five-year federal grant awarded by the Centers for Medicare and Medicaid Services (CMS) to improve healthcare access, quality, and outcomes in rural communities. The RHTP OTP Lead position is funded under the Rural Health Transformation Program (RHTP) and provides statewide leadership, consultation, and implementation support to expand Medications for Opioid Use Disorder (MOUD) access across rural North Carolina. This includes supporting Opioid Treatment Programs (OTPs) in partnering with Federally Qualified Health Centers (FQHCs), Community Health Centers, and rural provider networks to extend access to OTP services throughout the state. This role is central to implementing RHTP-supported MOUD initiatives, with responsibilities that include system planning, provider technical assistance, regulatory coordination, and support for rural MOUD access expansion, including satellite OTP units and mobile services. The position partners with internal teams, providers, LME/MCOs, and other stakeholders to support program implementation, ensure alignment with state and federal requirements, and promote high-quality, accessible OTP services. The role is responsible for monitoring program performance, building stakeholder buy-in, identifying implementation challenges, supporting solution development, and contributing to the overall success and sustainability of OTPs within the broader healthcare continuum.

Position requires ability to travel across rural NC and occasionally statewide.

Knowledge, Skills and Abilities Recommended in this Position:

· Knowledge of OTP operations, MOUD service delivery and regulations, and FQHC/CHC clinical models.

· Understanding of state and federal MOUD regulations including SAMHSA and DEA requirements.

· Ability to evaluate data, identify gaps, and develop actionable improvements.

· Strong communication, relationship-building

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in the area of assignment from an appropriately accredited institution and three years of experience in a closely related program; or Bachelor's degree in the area of assignment field from an appropriately accredited institution and five years of experience in a closely related program; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Max Austin Jacobson

Recruiter Email:

[email protected]