Surgical Scheduler

Job Description Summary: 

Schedules surgeries and special equipment needs, and processes patient charges. Assists in maintaining efficient flow of the Operating Room (OR) schedule and communicates all pertinent information to appropriate parties. 

Where You Will Work: 

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. 

We’re Looking For: 

• High School Diploma or GED required.   

• Typically requires 1 year of experience in a health care setting performing customer service functions that may include experience in scheduling, registration, insurance authorization and/or patient billing.  

What You’ll Do: 

Monday through Friday 830am to 5pm, working 2 holidays per year, with flexibility to flex hours to cover other teammate vacations

As a Surgery Scheduler, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.   

As a key member of the ambulatory care team, you will:  

• Coordinate scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X-ray, MRI, CT, etc.). Coordinates and communicates changes to existing schedule with appropriate departments/staff and make adjustments to ensure maximum utilization of rooms and equipment. 

• Schedule next day and beyond surgical procedures. Maintains and updates surgery assignments. Prints and distributes future OR schedules to all appropriate areas. Notifies providers with schedule changes and additions. 

• Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable. 

• Process patient charges and calculate based on procedure type, length of procedure, and supplies used. Review revenue to ensure charges are entered for every patient. Runs reports and verifies correct entry of codes and updates charges if errors are made. 

• Answer, screen, triage, prioritize, and determine urgency of incoming calls. Act as a resource to providers, staff, patients and families. 

• Operate and troubleshoot office equipment, arrange for maintenance repairs as necessary. May maintain inventory of office supplies, and complete and submit supply orders to replenish stock. 

About This Location: 

The future of medicine is happening here at Aurora St. Luke’s, and you’re at the center. No matter what your need – common surgery or pioneering treatment – you can count on our experienced and specialty physicians to provide expert care and excellent outcomes.

As the only hospital in Wisconsin with a 24/7 on-site heart-care team, you can expect to receive premiere cardiac services. Both the American Heart Association and American Stroke Association have recognized Aurora St. Luke’s performance in treating cardiac and stroke patients.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. 

Physical Requirements and Working Conditions 

• Must be able to sit approximately 90% of the workday. 

• Must be able to lift up to 10 lbs. occasionally. 

• Operates all equipment necessary to perform the job. 

• Exposed to a fast-paced, high noise-level office environment. 

Ready to Take the Next Step: 

Apply Now!