- Salary
- $85k+
- Location
- The Potomac Hotel, United States of America
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Source
- Workday
Description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
What you will have an opportunity to do:
Responsible for overseeing the operation of all food and beverage outlets within the hotel, including lounges, coffee shops and in-room dining. This role ensures high service standards, guest satisfaction, revenue optimization and operational efficiency while maintaining brand standards and financial objectives.
ESSENTIAL FUNCTIONS:
Manage the daily operations of F&B Outlets, ensuring seamless service and high quality offerings.
Develop and implement standard operating procedures for efficiency and consistency.
Collaborate with the culinary team and fellow F&B leaders to ensure menu quality is consistent across outlets.
Monitor cleanliness, safety and compliance with health regulations.
Manage budgets for each outlet; controlling costs while maximizing revenue.
Implement pricing strategies, promotions and special events to drive revenue growth.
Work with the sales team to develop promotional campaigns for the outlets.
Build relationships with local businesses, vendors and community organizations to drive business.
Identiy trends and implement new food and beverage concepts to stay competitive.
Ensure exceptional guest experiences across all outlets by upholding service standards.
Address guests feedback and resolve complaints in a professional and timely manner.
Recruit, train and supervise F&B associates.
Foster a team-oriented culture that promotes employee engagement and retention.
What are we looking for?
Compensation:
$85,000-
$85,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
