Who we are looking for 

As an Associate 2, you will play a key role within the Dealing Services Team, supporting the Officer, Assistant Vice President and senior managers in ensuring client expectations, regulatory requirements, and operational standards are consistently met. You will be responsible for executing and overseeing key processes and controls to deliver efficient, accurate, and high-quality service to clients. This role requires strong knowledge of Transfer Agency Dealing Services, including trade placement, transaction processing, settlement oversight, and associated cash movement activities. Familiarity with Fund Administration and the wider Transfer Agency operating model is highly desirable. 

Why this role is important to us 

The team you will be joining is part of State Street Global Services (SSGS). SSGS provides asset owners and managers with essential financial tools and operational solutions that support the investment lifecycle. From trade execution support and settlement oversight to fund administration, custody, accounting, and shareholder servicing, our teams play a critical role in ensuring transactions are processed accurately, risks are effectively managed, and clients receive a high standard of service. 

Join us if you want to make your mark in the financial services industry from day one, working with global clients, and experienced professionals committed to operational excellence and continuous improvement.

What you will be responsible for 

As an Associate 2, you will: 

• Support the Dealing Services team in delivering excellent client service across a broad range of operational activities, including trade placement, trade processing, settlements, cash movement activities, and related Transfer Agency functions. 

• Assist with client management to ensure satisfaction with Dealing Services and operational support provided.  

• Provide guidance and support to more junior team members as needed.  

• Develop expertise in Transfer Agency dealing processes relating to subscriptions, redemptions, trade execution, settlement oversight, and associated cash movements.  

• Ensure trades are accurately processed and settled within agreed deadlines while adhering to fund prospectuses, client requirements, and market cut-offs.  

• Ensure compliance with regulatory and corporate requirements relating to information security, operational risk, anti-fraud, and other defined standards.  

• Contribute to the risk management framework by adhering to controls and escalating issues proactively.  

• Participate in department-wide projects and support local team initiatives as required. 

What we value 

These skills will help you succeed in this role: 

• Strong teamwork and communication skills.  

• Good knowledge of Transfer Agency Dealing Services.  

• Excellent administrative and organisational skills.  

• Working knowledge of Transfer Agency operations and fund administration.  

• Strong attention to detail and ability to manage multiple deadlines in a fast-paced environment. 

Education & Preferred Qualifications 

• Bachelor's degree in a relevant field (or equivalent experience).  

• Experience with relevant tools and systems is desirable. 

• Office experience 

• Ownership skills