People & Culture Manager

 

 

Position Description

 

 

 

 

Position: People and Culture Manager

 

 

Position Overview

As the People and Culture Manager, you will be responsible for leading and managing all aspects of human resources across the business. From recruitment, onboarding, and compliance to staff engagement, training, and cultural development, you will play a critical role in ensuring our people processes are professional, compliant, and aligned with operational needs and business values.

This is a hands-on role that requires both strategic oversight and practical execution within a fast-paced, trade-based environment.

 

Key Responsibilities

Recruitment, Onboarding & Compliance

• Work with external recruitment partners (e.g., Addstaff) to coordinate candidate reviews, interviews, and selection.
• Manage the recruitment procedure: booking medicals, issuing and reviewing Letters of Offer (LOOs), and maintaining compliance.
• Confirm all onboarding requirements, including uniforms, tech access, and training arrangements.
• Coordinate inductions, ensuring compliance with IR requirements and full technical induction delivery.
• Manage onboarding documentation and system updates to ensure process accuracy and EBA compliance.

Workforce Planning & Labour Management

• Maintain the Labour Location and Forecast Schedule, including internal staff movements and communication of labour transfers.
• Issue contract amendments for EBA changes, promotions, and salary adjustments.
• Liaise with payroll to ensure changes are accurately implemented.
• Develop a working understanding of EBAs and provide guidance to management and staff on entitlements and obligations.

Training & Development

• Develop and manage a training calendar – source courses, coordinate attendance, track completions, and handle Jetco training claims.
• Oversee CPR training and fit testing schedules.
• Manage apprenticeships and cadet programs, including the Apprentice of the Year Program.
• Organise formalised HR and leadership training initiatives.

Employee Engagement & Culture

• Lead staff engagement strategies to promote a positive, productive workplace.
• Develop and implement employee incentive and recognition programs (e.g., years of service, Employee of the Month/Year).
• Drive internal communication through newsletters and updates.
• Coordinate and support internal and external staff events.

Health, Safety & Wellbeing

• Manage health monitoring scheduling and compliance.
• Work collaboratively with safety personnel on WHS-related initiatives and compliance.
• Maintain accurate records of staff fit testing and related health data.

HR Operations & Employee Lifecycle Management

• Develop and maintain up-to-date position descriptions for all roles.
• Conduct exit interviews and manage offboarding checklists.
• Ensure regular staff performance reviews and appraisals are conducted appropriately across all sectors.
• Maintain strong relationships with managers and staff across the business, acting as a trusted liaison for HR support.

Strategic & Budgetary Input

• Contribute to annual budgeting for people and culture costs.
• Continuously identify opportunities for improvements in culture, engagement, and workforce efficiency.

 

Skills & Experience

Essential:

• Minimum 5 years’ experience in an HR or People & Culture role, preferably within construction, trades, or industrial services.
• Strong understanding of Australian employment law, Fair Work Act, and EBA frameworks.
• High-level interpersonal, communication, and organisational skills.
• Ability to balance strategic planning with hands-on execution.
• Experience coordinating training, inductions, and large-scale workforce onboarding.

Desirable:

• Formal HR qualification (Diploma or Degree).
• Exposure to Jetco systems and WHS compliance processes.
• Experience managing apprenticeship or cadet programs.
• Strong administrative and systems experience (HRIS, Excel, etc.).