Workers Compensation Specialist - Risk Management

Your next big opportunity starts here.... Join the Risk Management Department today as the next Workers Compensation Specialist.  This position serves as the primary point of contact for injured City of Savannah employees. It focuses primarily on the daily handling of workers’ compensation claims.  It performs various administrative tasks in addition to coordinating with City staff, Dr’s Office, Nurse Case Managers, Third Party Administrator and vendors in support of claims management to improve practices, service delivery, and reduce exposures.

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, home buyers' program, tuition reimbursement and more!

Click APPLY now to take the first steps towards your new career! 

• Develops and maintains a database to monitor number of employees on injury leave, medical compliance and anticipated return to work dates. 
• Visits with occupational health clinics and physicians to maintain current knowledge and understanding of medical procedures and medications. 
• Identifies employee safety concerns encountered while reviewing injury reports and refer issues to the Risk Coordinator.    
• Collaborates with City departments in the development of alternative light duty assignments and facilitates employee’s return to full duty. 
• Arranges for the engagement of private investigators or other providers as needed to contest injury claims that may be considered fraudulent. 
• Monitors and assesses workers compensation activities to ensure compliance with state of Georgia laws.   
• Drafts updates to City policies to reflect changes in the Georgia Worker’s Compensation Program. 
• Enters, adjusts and makes corrections for injury leave usage by City of Savannah injured workers. 
• Supports department leadership and outside City Attorneys with Workers Compensation claim analyses, documentation and information gathering as needed. 
• Performs other related duties as assigned
  

Requires associate’s degree in occupational health, Insurance, Safety Management, Ergonomics or other closely related field and two years’ experience in the Worker’s Compensation claims management field. 

Requires CWCP certification. Worker’s Compensation Adjuster License preferred. 

Must possess and maintain a valid state driver’s license. 

Additional Requirements Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.Knowledge, Skills & Abilities

•  Ability to exercise discretion, tact, and navigate political environments.
•  Knowledge of basic medical terminology.
•  Knowledge of basic legal terminology, liability procedures, policies, and laws.
•  Knowledge of insurance claims terminology.
•  Knowledge of City policies and procedures. 
• Knowledge of research and analysis methods. 
• Skill in the operation of computers and Microsoft Office Suite software. 
• Skill in problem-solving in a customer-related environment.
• Skill in interpersonal relations
• Skill in oral and written communication. 
• Knowledge of modern office practices and procedures.
  

Minimum Standards
SUPERVISORY CONTROLS: Work is performed under the limited supervision of the Claims Program Manager who assigns work in terms of general instructions. The Claims Program Manager spot checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.  

GUIDELINES: Guidelines include Georgia Worker’s Compensation Laws and practices, City of Savannah policies, and department standard operating procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY: The work consists of related technical duties. The need to perform various duties at the same time contributes to the complexity of the position. Requires the application of a variety of procedures, policies, and/or precedents, and moderate analytic ability in adapting standard methods to fit facts and conditions. 

SCOPE AND EFFECT: The purpose of this position is to administer Worker’s Compensation claims, provide assistance and information to claimants, third party administrator, vendors and clinics to facilitate employees’ care and return to work. Successful performance in this position contributes to the efficiency and effectiveness of department and organizational operations. 

PERSONAL CONTACTS: Outside and inside contacts to carry out organization programs or occasional contacts with officials at higher levels on matters requiring cooperation, explanation, and persuasion, or work requiring enforcement of laws, ordinances, policies, and procedures. Contacts are typically with co-workers, other city employees, medical clinics, third party adjusters, and vendors. 

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, resolve problems and justify decisions.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects. 

WORK ENVIRONMENT: The work is typically performed in an office setting.   

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None