- Location
- Zagreb, Grad Zagreb, Croatia · published
- Type
- Full-time
- Department
- IT
- Source
- Workable
Description
SOFMEDICA is one of the leading education-driven MedTech groups, with over 30 years of experience in advancing healthcare through innovation and medical education. Today, we have a strong presence across multiple markets, partnering with healthcare professionals and institutions to bring cutting-edge medical technologies closer to patients.
We are looking for a Service Engineer to join our team and bring engineering expertise closer to healthcare, ensuring the reliable performance of SofMedica’s medical equipment and an excellent customer experience.
Your Role
- Install, inspect, maintain, calibrate, troubleshoot, and repair medical devices at customer sites.
- Perform preventive maintenance and respond to unplanned technical interventions, ensuring equipment reliability and proper operation.
- Provide technical support to customers and implement corrective actions when required.
- Train customer teams on the correct and safe use of medical equipment and develop relevant technical materials.
- Maintain accurate service documentation, equipment records, inspection plans, and spare-parts requirements.
- Prepare regular reports on installations, maintenance, repairs, calibrations, corrective actions, and identified non-conformities.