Minibar Attendant - Condado Ocean Club

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

 

The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Key Responsibilities

• Responsible for providing exceptional service to hotel guests by ensuring all minibars are stocked, clean, and operational.
• Handle guest inquiries and requests regarding minibar items promptly and courteously.
• Check and replenish minibars in guest rooms daily or as scheduled.
• Stock the mini-bar cart with the necessary items in order to maintain the par level on a daily basis.
• Maintain track and complete daily worksheet of mini bar stock.
• Responsible for replenishment of Mini bar items in rooms.
• Report any technical issues, such as non-functioning minibars, to the maintenance team.
• Ensure products in Mini-Bar are not expired and take the proper procedure to remove those products as necessary.
• Make daily purchase requisitions to maintain a healthy stock level of products in the warehouse.
• Properly complete, maintain and track inventory in assigned storerooms.
• Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and reports are accurately filled out.
• Display appropriate two-way radio etiquette at all times.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor.
• Complete safety training and certifications. 
• Develop and maintain positive working relationships with others, support the team to reach common goals.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented
• Knowledge of Point of Sale ( POS ) systems, Handheld POS is preferred.
• Knowledge in inventory, store requisition software and reporting tools is preferre. 
• Able to handle difficult situations effectively.
• Able to work quickly and efficiently, especially under pressure.
• Must be able to lift up to 25 pounds.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Must possess good communication skills in Spanish and English.

 

Benefits

• 401(k)

• Employer Contribution to 401(k)

• Health Insurance

• Vision Insurance

• Dental Insurance

• Life Insurance

• Paid Holidays

 

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.