Front of the House

Great Pay ~ Flexible Hours ~ Scholarship Opportunity ~ Free Local Attraction Passes

Once known as “The Chalet” to locals, Burger Master Drive-In has been a staple in this Smoky Mountain valley for generations. Located near the border of the largest national park in America, we serve guests from down the street to around the world. Our team culture is one that takes care of each other and our guests. Our mission is to provide the best quality food with the best hospitality this area has to offer.

Front of the house roles include but are not limited to...

• Cashier: You will take orders and ring them in, as well as handle all guest payments.
• Front Window Attendant: You will be handing orders out to customers, providing any other items needed (Condiments, utensils, etc). Double-check orders to assure everything is there and it is the correct bag for the correct customers. Your job is to make sure the food is properly going out and at a good pace, as well as keeping an eye on times and giving feedback to the front and back of the house on progress.
• Ice Cream Station Attendant: You will be our specialist for all things ice cream. We have Flurries, Shakes, Cones, Novelties, and Sundaes. Quality is very important to us (presentation) and practice makes perfect. You will clean kitchen surfaces regularly by wiping of surfaces and ice cream splashes, maintaining a clean and health code regulated working area.

This role will also include these two focuses...

• Greeting Customers: This part of the job includes social interaction between you and our guests. Our priority and duty as employees is to serve our guests and give them a hospitable experience.
• Outside Duties: Our outdoor space is our dining area and restaurant's atmosphere. Overseeing our outdoor space will be a responsibility regularly cycled between front and back of house employees. Attention to detail is very important in this area. You will be in charge of cleaning the bar, making sure it is stocked for oncoming business, changing trash cans and yard pickup.

We want all of our employees to be comfortable and enjoy their employment. We will provide thorough training. We also cross-train, so if there are other positions you are interested in, let us know!

Burger Master has been a staple in our Smoky Mountain valley since 1967. Our community is an integral part of who we are and we are grateful to support our natural environment and neighbors. Celebrating 57 years of business!
Located in Townsend, Tennessee at the gateway to Cades Cove and the Great Smoky Mountain National Park.