Functional Consultant – ERP (D365 F&O / Business Central)

Experience 4+ Years

Type Full-Time

Location Gurgaon

Shift UK

About the Role

We are looking for an experienced Functional Consultant with 4+ years of experience in ERP solutions, with strong knowledge of Microsoft Dynamics 365 Finance & Operations (F&O), Dynamics 365 Business Central, and NAV/Navision. The candidate will be responsible for understanding business requirements, configuring and supporting ERP solutions, coordinating customizations and integrations and ensuring effective system adoption across business functions.

Key Responsibilities

1. Analyze business requirements and translate them into ERP functional solutions.
2. Configure, customize, implement, and support Microsoft Dynamics 365 Business Central and NAV/Navision solutions across on-premise and cloud environments.
3. Support Microsoft Dynamics 365 Finance & Operations (F&O) implementations, enhancements, testing, and ongoing functional support.
4. Understand business processes and identify opportunities for ERP process improvements and automation.
5. Gather, document, and validate functional requirements with business stakeholders.
6. Prepare Business Requirement Documents (BRD),process flows and functional design documents.
7. Conduct gap analysis and recommend appropriate ERP solutions.
8. Work with technical teams on custom pages, reports, workflows, and system modifications using AL (Application Language) and C/AL.
9. Coordinate with developers for extensions, customizations, reports, workflows, integrations, and other technical enhancements.
10. Implement and maintain integrations between Business Central/NAV and external systems using REST/SOAP APIs, OData, web services, and middleware.
11. Support data migration, validation, reconciliation and integration testing activities.
12. Develop and execute functional test cases and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
13. Troubleshoot functional issues, identify root causes, and coordinate with technical teams for resolution.
14. Provide end-user training, documentation and post-implementation support.
15. Support ERP upgrades, version migrations, system enhancements, and deployment activities.
16. Maintain documentation of configurations, customizations, integrations, workflows and business processes.

Required Skills & Experience

1. Strong functional knowledge of D365 F&O
2. Hands-on with D365 Business Central & NAV/Navision (on-prem & cloud)
3. AL & C/AL – custom pages, reports, workflows
4. Integrations: REST/SOAP APIs, OData, web services, middleware
5. ERP domains: Finance, Accounting, Procurement, Inventory, Sales, Operations
6. Requirements gathering, process mapping, gap analysis, documentation
7. Configuration, functional testing, UAT, data migration, issue resolution
8. Strong analytical, communication & stakeholder management skills

Preferred Qualifications

1. D365 BC / NAV / F&O certification – added advantage
2. ERP implementation, migration, upgrade or digital transformation experience
3. Exposure to cloud ERP & Microsoft Azure