Front desk - 3903

Job Title: Front Desk

Location: Southampton, PA 18966

Southampton Dental Solutions is seeking a dedicated Front Desk professional to join our team in Southampton, PA. This full-time position offers an opportunity to be the first point of contact for our patients, ensuring a welcoming and professional experience while managing the administrative operations of our dental office. Our office hours are Monday to Friday, 9 AM to 6 PM, providing a stable work schedule for our employees.

About Southampton Dental Solutions

At Southampton Dental Solutions, we are committed to creating a professional, welcoming, and team-oriented environment where both our patients and employees feel valued and respected. Our practice is built on patient-centered care, professionalism, integrity, teamwork, respect, and continuous learning. We strive to provide high-quality dental care while treating every patient with compassion and dignity.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer phone calls, emails, and patient inquiries.
• Schedule, confirm, reschedule, and cancel appointments.
• Maintain accurate patient records and demographic information.
• Verify dental insurance eligibility and benefits.
• Collect copays, balances, and other patient payments.
• Assist with treatment estimates, financial arrangements, and payment plans as needed.
• Process or assist with insurance claims and documentation.
• Manage cancellations, no-shows, and appointment openings.
• Coordinate communication between patients, dentists, hygienists, and dental assistants.
• Maintain patient confidentiality and follow HIPAA requirements.
• Use dental practice-management software and office computer systems.
• Keep the reception area organized and professional.

Qualifications

• High school diploma or equivalent.
• Previous dental, medical, receptionist, or customer-service experience preferred.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to multitask in a busy environment.
• Basic knowledge of dental insurance is helpful.
• Comfortable learning dental practice-management software, specifically Curve Dental.
• Professional, friendly, and patient-focused attitude.

Schedule

This is a full-time position with office hours from Monday to Friday, 9 AM to 6 PM.

Compensation

The pay range for this position is $13-$16 per hour, based on experience and qualifications.

Benefits

• Dental Care
• PTO / Vacation / Sick Leave
• Paid Holidays

If you are passionate about providing excellent patient care and are looking to grow in a supportive environment, we encourage you to apply for the Front Desk position at Southampton Dental Solutions.