Porter

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Porter Job Description - JLL 

Job Purpose

The Events Operational Assistant is required to assist in setting up meeting rooms and event spaces. He/She is responsible for ensuring the general upkeep and appearance of each space meets the highest standard. He/She will work closely with the facilities manager and clients on ad hoc duties.

Responsibilities & Accountabilities

• Ensure floors and overall facilities are maintained to a high standard through daily checks and floor walks.
• Identify, report, and follow up on onsite maintenance issues, hazards, and safety incidents with the Facilities Manager.
• Oversee, clean, organize, and maintain pantries, social areas, and storage spaces in a tidy condition.
• Manage and control inventory for snacks, crockery, cutlery, event equipment, and tools, including processing, tracking, and receiving stock orders.
• Set up meeting rooms and event spaces according to client requirements (e.g., furniture arrangement, water, tea, coffee, breakfast, and lunch servicing), coordinate small events and snack activations, and conduct prompt post-event cleanup with janitorial support.
• Facilitate food deliveries, escort suppliers, and support catering services with a customer-focused, hospitality mindset.
• Manage event-related logistics, storage, deliveries, and process ad hoc tasks as assigned.
• Install and remove notices and posters across facilities, including notice boards and restrooms.
• Provide comprehensive support to clients, upsell facilities, and inform the Facilities Manager of service gaps.
• Maintain thorough familiarity with Standard Operating Procedures (SOPs) and ensure proper handovers for duty coverage.
• Assist with health and safety regulations, food health compliance, bell tests, routines, and act as Fire Marshall (Optional).
• Collaborate effectively with team members to deliver high standards of service.
• Provide operational cover at alternative nearby sites (within 4 minutes walking distance) as needed.

Skills Required

• Highly organized and excellent time management
• A high level of attention to detail
• Ability to work on own initiative
• Customer service experience 
• Must be able to frequently lift, carry, and manoeuvre furniture and heavy objects weighing up to 50 lbs.

Working Hours

Monday - Friday - 9:00am to 6:00pm

Reporting Structure 

• Reports to: Porters Supervisor

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.