Infrastructure Engineer Lead - GBS IND

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Core Technology Infrastructure (CTI), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With presence in more than 35 countries, TI designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world.

Job Description*

10-15 years of IT experience on Mainframe and Distributed platforms, this position is responsible for administering and maintaining all aspects of the Mainframe Job Scheduling tool set and service utilizing the IBMz Workload Scheduling software. 

This position will review and test new releases and enhancements of the software code in order to verify documented functionality.  Additionally, this position typically investigates and implements new functionality and features into production, performs or leads related project work and is chartered with having an in-depth and detailed knowledge of all uses of the automated scheduler in all hosted environments. Additionally, this position will be tasked with supporting a number of in-house tools such as Corpcal, PODS, Bang codes and Universal Rates Repository.

Responsibilities*

The candidate leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities. Responsible for components of highly complex engineering and/or analytical tasks and activities. Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system.

Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience.  

Requirements*

Education* B.E/M.E/B.Tech/M.Tech

Certifications If Any: NA

Experience Range* 10-12+ years

Foundational Skills

• IBM Workload Scheduler expert / Infrastructure Engineer Lead to join our team and drive scalable, high-performance scheduling solutions.
• Ability to manage multiple deliverables with various time deliveries from days to months.
• Working knowledge of interactive user interfaces using NodeJS/REACTJS ensuring responsive and dynamic web applications, server-side applications using Java, how to integrate frontend and backend components to deliver complete web solutions, how to implement RESTful APIs and microservices. Design/Develop and maintain databases using Oracle/DB2 SQL.
• Write SQL queries, stored procedures and optimize database performance. Ability to work with CI/CD tools/pipelines.
• Ability to work closely with clients to resolve Tool issues.
• Work in Agile teams, participate in code reviews and use version control tools like GIT, Bitbucket. Good communication skills, both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff. Good working knowledge of Release/Change/Automation Tools.

 • Strong experience in IBM Tivoli Workload Scheduler (TWS) (v10+)
• Design & implement scalable architecture solutions
• Installation, configuration & troubleshooting (MDM, DDM, Agents)
• Administer and optimize IBM Workload Scheduler (IWS / Tivoli) environments
• Analyze existing systems and drive performance improvements
• Collaborate with cross-functional teams to deliver efficient workflow automation
• Monitor, troubleshoot, and ensure system reliability & compliance
• Experience in upgrades/migration & TWS administration
• Good knowledge of Unix/Windows & scripting (Shell/Python)

 Desired skills

Ensure adherence to ITIL / ITSM processes (Incidents, Changes, SRs)

Work Timings*

Monday - Friday  

Working Hours 6:00 AM – 10:00 PM (India time –9 hours) 

Rotational Shifts (Shift1/Shift2)

24/7 Oncall on rotational basis

Job Location*

Chennai / Mumbai / Hyderabad / Gurugram