Innovation & Digital Solutions lead

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
 
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role

Our Global Business Services (GBS) is the union of innovation, operational excellence, and digital transformation. We strive to elevate user experiences through standardized, cutting-edge automated solutions that promote efficiency, agility, and informed decision-making across various functions and markets.

Innovation is a key driver for TMICC's continued competitiveness and growth, enabling the organization to adapt rapidly to evolving market demands and technological advancements. By fostering a culture of innovation, TMICC not only streamlines operations and enhances service quality but also positions itself to capitalize on emerging opportunities and deliver greater value to its stakeholders. The Innovation Lead plays a strategically vital role in this context, acting as the catalyst for transformative initiatives that align with both business objectives and user needs. This role is crucial in championing new ideas, facilitating cross-functional collaboration, and ensuring that innovative solutions are effectively integrated across the organization to drive sustainable success.

What you'll be responsible for

• Work with the GBS leaders across business, markets & functions to identify and qualify suitable opportunities for the innovation program.
• Facilitate solution workshops to understand business requirements and map to solution architectures.
• Lead and coordinate the delivery of those solutions, working with relevant technology experts, services teams, and partners where appropriate.
• Deep awareness/understanding of newer technology /frameworks, including AI/ML.
• Strong working knowledge of enterprise system integrations via native API / others.
• Experience in enterprise collaboration, Digital adoption and Data Warehouse platforms
• Ability to think strategically, synthesise complex situations and develop innovative solutions within a changing environment.
• Strong ability to gain understanding of customers’ business processes and unmet needs, while also managing expectations and scope.
• Build value propositions and technology business cases.
• Effectively track and articulate the value of engagements underway and major wins for GBS.
• Earn trust with senior technology stakeholders and partners.
• Share knowledge effectively across the different GBS operational teams.
• Help develop and improve the innovation culture across GBS.
• Work with the operational teams to identify and enable them to adopt digital innovation.
• Ability to multitask and manage a portfolio of projects - work prioritisation, planning, collaboration, and management

We're looking for someone who

• Comprehensive understanding of E2E processes in Global Business Services
• Having 15+ years of overall experience with a minimum of 7 years of relevant experience
• People management skills with experience in leading Teams (directly / indirectly) for at least 3+ years
• Passion for innovation and how technology can help large enterprises
• Analytical thinking, solution-oriented, clear, and structured way of working
• Strong ability to develop and present new ideas, concepts, approaches, and solutions. 
• Extensive experience with agile development methods and with cross-functional and regional projects. 
• Ability to drive efforts under limited guidance and while managing virtual teams
• Fluent in English (written and spoken)
• University degree or equivalent experience, preferably in accounting or business administration

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Specific benefits vary by location

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.